Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Symia Carwise

Tampa,FL

Summary

An experienced, compassionate Certified Nursing Assistant, diligent about serving patients' medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with an outstanding bedside manner and charting abilities. With the knowledge and demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Freedom Plaza
Sun City, FL
02.2023 - Current
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Distributed drinking water and nourishment to residents.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Reported changes in patient condition to registered nurse or physician.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Certified Nursing Assistant

AdventHealth
Tampa, FL
12.2019 - 01.2023
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Distributed drinking water and nourishment to residents.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Administered medications and educated patients and families on correct at-home administration.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Customer Service Representative

Quest Diagnostics
Tampa, FL
06.2017 - 12.2019
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Maintained a high level of professionalism when dealing with difficult customers.

Education

License Practical Nurse - Nursing

Faith Acedemy
Tampa, FL
04-2025

Associate of Science - Nursing

Hillsborough Community College
Tampa, FL
01-2025

Skills

  • Vital signs monitoring
  • Patient care
  • Medication administration
  • Electronic charting
  • Interdisciplinary communication
  • Customer service
  • G-tube care
  • Dressing assistance
  • Ostomy management
  • Injury prevention
  • IV maintenance
  • Respiratory equipment training

Certification

  • Licensed Practical Nurse
  • Certified Nursing Assitant

Timeline

Certified Nursing Assistant

Freedom Plaza
02.2023 - Current

Certified Nursing Assistant

AdventHealth
12.2019 - 01.2023

Customer Service Representative

Quest Diagnostics
06.2017 - 12.2019

License Practical Nurse - Nursing

Faith Acedemy

Associate of Science - Nursing

Hillsborough Community College

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