Symira Harris
North Las Vegas,NV
Summary
Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge in mobile communication sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
Overview
10
10
years of professional experience
Work History
Senior Sales Expert
T-Mobile Communications
02.2017 - Current
- Performed in Top 1% of sales annually out of 70,000 people for 3 years consecutively.
- Exceeded sales targets consistently by utilizing strong prospecting and closing skills.
- Developed a comprehensive understanding of competitor products, enabling strategic positioning of company offerings.
- Managed key accounts effectively, resulting in increased customer satisfaction and loyalty.
- Mentored junior sales advisors, providing guidance on best practices for achieving success in the role.
- Increased sales revenue by developing and implementing effective sales strategies.
- Established lasting relationships with clients through excellent communication and negotiation skills.
- Expanded client base by identifying potential customers and promoting products to meet their needs.
- Provided exceptional customer service, resulting in increased repeat business and referrals.
Detail Manager
Fabulous Freddy's Car Wash
02.2014 - 03.2017
- Enhanced customer satisfaction by implementing efficient detailing processes and maintaining high-quality results.
- Streamlined workflow for detail team members, resulting in increased productivity and timely project completion.
- Managed inventory and purchasing of cleaning supplies, ensuring adequate stock levels while minimizing costs.
- Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms on a regular basis.
- Trained new hires in proper detailing techniques and company policies, leading to consistent service quality across the team.
- Implemented safety protocols for the use of chemicals and equipment, reducing workplace accidents and injuries.
- Resolved customer complaints promptly and professionally, retaining business relationships while upholding company reputation.
Education
High School Diploma -
Arbor View High School
Las Vegas, NVSkills
- Setting and exceeding sales goals
- Team leadership
- Sales coaching
- Client acquisition
- Product knowledge
- Performance monitoring
- Prospecting and lead generation
- Sales closing techniques
- Negotiation and persuasion
- Upselling and cross-selling techniques
- Sales reporting and data analysis
- Proposal and contract preparation
Accomplishments
- Winners Circle 2021
- Winners Circle 2022
- Winners Circle 2023
Timeline
Senior Sales Expert
T-Mobile Communications
02.2017 - Current
Detail Manager
Fabulous Freddy's Car Wash
02.2014 - 03.2017
High School Diploma -
Arbor View High School
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