Symira Harris
Las Vegas,NV
Summary
Results driven Sales Development Representative with a strong track record of generating qualified pipeline while leading onboarding, training, and peer development initiatives. Recognized for stepping into leadership opportunities by building structured onboarding processes, coaching and developing peers, and driving alignment across teams during Sprint T-Mobile merger. Combines strong sales execution across multiple roles with a passion for developing people, improving processes, and delivering consistent performance . Seeking to continue growing into a leadership role where I can drive both individual and team success.
Overview
12
12
years of professional experience
Work History
Sales Development Representative
T-Mobile
06.2025 - Current
- Generated quality pipeline through outbound prospecting, cold calling, and strategic account engagement with T-Mobile for Business.
- Set high-quality meetings by conducting effective discovery, qualifying customer needs, and aligning opportunities with Account Executives.
- Selected to lead onboarding and mentorship for new SDR hires, supporting ramp readiness through structured training, daily coaching huddles, and performance reinforcement.
- Designed a repeatable onboarding framework including weekly recaps, resource enablement and hands-on call coaching.
- Collaborated with peers to facilitate call shadowing sessions and hands-on learning environments for new hires.
Mobile Expert
T-Mobile
02.2017 - 06.2025
- Performed in Top 1% of sales annually out of 70,000 people for 3 years consecutively.
- Exceeded sales targets consistently by utilizing strong prospecting and closing skills.
- Played a key role in Sprint transition, serving as primary point of contact for peer training, troubleshooting, and cross functional tool adoption for multiple teams.
- Championed T-Mobile for Business growth pillar as a stretch assignment, educating peers on KPI driving behaviors, tracking participation, and providing feedback to leadership.
- Developed a comprehensive understanding of competitor products, enabling strategic positioning of company offerings.
- Managed key accounts effectively, resulting in increased customer satisfaction and loyalty.
- Mentored junior sales advisors, providing guidance on best practices for achieving success in the role.
- Increased sales revenue by developing and implementing effective sales strategies.
- Established lasting relationships with clients through excellent communication and negotiation skills.
- Expanded client base by identifying potential customers and promoting products to meet their needs.
- Provided exceptional customer service, resulting in increased repeat business and referrals.
Detail Manager
Fabulous Freddy's Car Wash
02.2014 - 03.2017
- Managed a team of 15 employees, overseeing daily performance, productivity, and operational execution.
- Led training and development from Level 1 to Level 2 through structured coaching, performance, tracking, and skill progression plans.
- Enhanced customer satisfaction by implementing efficient detailing processes and maintaining high-quality results.
- Streamlined workflow for detail team members, resulting in increased productivity and timely project completion.
- Managed inventory and purchasing of cleaning supplies, ensuring adequate stock levels while minimizing costs.
- Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms on a regular basis.
- Trained new hires in proper detailing techniques and company policies, leading to consistent service quality across the team.
- Implemented safety protocols for the use of chemicals and equipment, reducing workplace accidents and injuries.
- Resolved customer complaints promptly and professionally, retaining business relationships while upholding company reputation.
Education
High School Diploma -
Arbor View High School
Las Vegas, NVSkills
- Setting & Exceeding Sales Goals
- People Development & Coaching
- Change Management & Adoption
- Cross-Functional Collaboration
- Communication & Team Enablement
- Accountability & KPI Tracking
- Performance Monitoring
- Prospecting and Lead Generation
Accomplishments
- Winners Circle 2021
Timeline
Sales Development Representative
T-Mobile
06.2025 - Current
Mobile Expert
T-Mobile
02.2017 - 06.2025
Detail Manager
Fabulous Freddy's Car Wash
02.2014 - 03.2017
High School Diploma -
Arbor View High School