SYMONE BARRY
Chicago,IL
Summary
Dedicated Customer Service Specialist experienced in prioritizing and multi-tasking within fast-paced environments. Achieved high levels of customer satisfaction through effective resolution of escalated support issues and strong rapport with clients. Focused on maintaining deep product knowledge and delivering exceptional service to drive company success.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Avis Budget Group
Chicago, IL
08.2021 - Current
- Resolved customer inquiries and complaints efficiently.
- Assisted customers with vehicle rentals and reservations.
- Provided information on rental policies and procedures.
Cashier
Costco Wholesale Corp
Chicago, IL
11.2017 - Current
- Processed customer transactions accurately and efficiently at checkout.
- Assisted customers with product inquiries and locating items in the store.
- Maintained cleanliness and organization of checkout areas and surrounding spaces.
Education
Richard T Crane Technology
Chicago, ILSkills
- Customer relationship management
- Complaint resolution
- Sales techniques
- Payment processing
- Customer engagement
- Product knowledge
- Team collaboration
- Effective communication
- Problem solving
- Time management
Timeline
Customer Service Representative
Avis Budget Group
08.2021 - Current
Cashier
Costco Wholesale Corp
11.2017 - Current
Richard T Crane Technology