Symone Grob Polewski
Milwaukee,WI
Summary
Symone is a third year student with a double major in Psychology and JAMS with an Advertising/Public Relations concentration and a Theatre minor at the University of Wisconsin- Milwaukee. Throughout her time here she has learned valuable lessons about expressive writing, marketing, problem solving and planning. She is also an Executive Board member of the Pinky Swear PACK at UW-Milwaukee working as their secretary, in this role she assists with planning and promoting events, organizing, fundraising and marketing the organization on social media and around campus.
Overview
2
2
years of professional experience
Work History
Retail Worker
Urban Milwaukee: The Store
02.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Restaurant Hostess
Christopher's Southern Kitchen and Bar
06.2024 - 09.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Receptionist
Nail Bar Milwaukee
11.2023 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Bachelor of Arts - Journalism, Advertising And Media Studies
University of Wisconsin, Milwaukee
Milwaukee, WI12-2027
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Relationship building
- Time management
- Problem-solving
- Effective communication
- Customer engagement
- Attention to detail
- Strong communication and interpersonal skills
Affiliations
- Gamma Phi Beta International Sorority
Timeline
Restaurant Hostess
Christopher's Southern Kitchen and Bar
06.2024 - 09.2024
Receptionist
Nail Bar Milwaukee
11.2023 - 06.2024
Retail Worker
Urban Milwaukee: The Store
02.2023 - Current
Bachelor of Arts - Journalism, Advertising And Media Studies
University of Wisconsin, Milwaukee
Similar Profiles
Tangela D. WilsonTangela D. Wilson
Chief Administrative Officer at Greater Milwaukee Urban LeagueChief Administrative Officer at Greater Milwaukee Urban League
Keyaira MerchantKeyaira Merchant
Office Administrative Assistant at Greater Milwaukee Urban LeagueOffice Administrative Assistant at Greater Milwaukee Urban League
Madison BanksMadison Banks
Grooming Salon Leader at Pet Wants: The Urban Feed StoreGrooming Salon Leader at Pet Wants: The Urban Feed Store