Symone Proctor
Herndon,VA
Summary
Front desk and administrative operations expert with proven track record in high-volume settings. Clear communication skills, strong organization, and consistent attention to detail. Customer service scheduling and administrative support enabling efficient daily operations.
Overview
6
6
years of professional experience
Work History
Oil Change Technician
Valvoline Instant Oil
Chantilly, Virginia
12.2025 - Current
- Greeted customers and explained recommended services to improve understanding and enhance overall experience.
- Maintained clean work areas and organized tools to promote efficient service delivery during Valvoline Instant Oil Change shifts.
- Prepared bays and assisted coworkers with routine service tasks to streamline team workflow.
- Maintained neat shop areas by removing debris and safely disposing of used oil.
Fulfillment Associate
Amazon Warehouse
11.2022 - 11.2025
- Prepared customer orders for shipment by efficiently packing items according to specifications
- Scanned bar codes to verify inventory and enhance order processing accuracy
- Loaded boxes into trucks for accurate and timely delivery
- Received inventory and organized it on shelves for easy access
- Reviewed prompts on screens and followed instructions for task completion
Associate
Chick Fil A
09.2022 - 11.2022
- Enhanced store presentation and customer experience through strategic product placement and effective merchandising.
- Processed online orders to ensure timely, accurate fulfillment, contributing to high customer satisfaction.
- Organized inventory and maintained a clean shopping environment to support daily operations and improve customer satisfaction.
- Coordinated with team members to streamline workflow and meet productivity targets.
Online Grocery Pickup Associate
Walmart
North Augusta, South Carolina
08.2021 - 08.2022
- Engaged with customers to assess needs, recommended suitable products, processed purchases, and managed exchanges or returns
- Clarified client specifications, sourced products aligning with requirements
- Meeting and exceeding sales and new account goals and objectives
Cashier Associate
Publix
04.2020 - 07.2021
- Delivered exceptional customer service, fostering welcoming environment and swiftly addressing customer needs.
- Processed purchases with accuracy, ensuring correct weighing, scanning, and bagging of products for customer satisfaction.
- Managed cash and card transactions with precision, upholding cleanliness and organization in work area.
- Supported team with operational tasks, enhancing store efficiency and contributing to overall team success.
Education
High School Diploma -
Sol C. Johnson High School
Savannah, Ga05-2018
Skills
- Customer service
- Time management
- Client engagement
- Safety procedures
- Client communication
- Attention to detail
- Conflict resolution
Timeline
Oil Change Technician
Valvoline Instant Oil
12.2025 - Current
Fulfillment Associate
Amazon Warehouse
11.2022 - 11.2025
Associate
Chick Fil A
09.2022 - 11.2022
Online Grocery Pickup Associate
Walmart
08.2021 - 08.2022
Cashier Associate
Publix
04.2020 - 07.2021
High School Diploma -
Sol C. Johnson High School