SYMONE SCOTT
Summary
Medical Office Assistant
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant Extern
Wellstar Primary Care Bridgewell
07.2025 - 09.2025
- Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
- Supported patients by conducting routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
- Administered injections proficiently while adhering to strict safety protocols.
- Promoted a positive work environment through effective teamwork and clear communication among staff members.
- Conducted skillful phlebotomy procedures, resulting in minimal discomfort for patients during blood draws.
- Assisted physicians with thorough patient evaluations, enabling accurate diagnoses and treatment plans.
- Provided exceptional service to diverse populations, addressing individual needs with empathy and professionalism.
- Facilitated timely communication between patients and healthcare providers, ensuring continuity of care.
Patient Service Coordinator
PT Solutions
08.2022 - 08.2024
- Collecting payments from patients
- Answering phones and answering patients questions
- Registering new and existing patients
- Writing intakes down after getting demographics
- Verifying insurance
- Going over financial responsibility with patients
- Coordinated patient scheduling to optimize clinic workflow and reduce wait times.
- Addressed patient inquiries promptly, providing clear information and support as needed.
- Answered telephone calls to schedule appointments and answer patient questions.
- Updated patient demographic information as needed in EHR system.
- Registered new patients in accordance with HIPAA guidelines.
- Greeted patients and visitors in a friendly and professional manner.
- Oversaw patient registrations by collecting information, verifying benefits, and submitting paperwork.
Ship Serviceman
United States Navy
11.2013 - 08.2018
- Responsible for general maintenance of ship and equipment
- Responsible for various watch standing duties
- Various special evolutions including underway replenishments, flight operations, and small boats
- Member of damage control locker to combat shipboard damage as needed
- Completed multiple fire prevention safety training
- Steer vessels, using navigational devices
- Stand watches on vessels during specified periods while vessels are underway or deployed
- Performed routine maintenance and maintained upkeep and preservation of vessel
Receiving/Sales Associate
Ross Dress for Less
12.2011 - 10.2013
- Maintains good quality customer service at all times
- Ensures proper merchandise presentation is maintained in accordance with company standards
- Execution of cashier responsibilities within in company policies and procedures
- Responsible for controlling shortage through personal awareness and compliance with company standards and theft deterrents
- Additional tasks and responsibilities as assigned by store management
- Answer customers' questions, and provide information on procedures and policies
- Engaged with customers in a sincere and friendly manner
- Bagged, boxed or gift-wrapped sold merchandise per customer's request
- Take payment information and other pertinent information such as addresses and phone numbers
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests
- Built long-term customer relationships
Education
Diploma - High School Diploma
East Paulding High School
DallasMedical Assisting -
Kennesaw State University
Kennesaw, GASkills
- Patient registration
- Strong organization
- Appointment scheduling
- Patient confidentiality
- Vital sign assessment
- Injection administration
- Electronic health records
- Clinical documentation
- Patient scheduling
- Insurance verification
- Effective communication
- Medical terminology
Accomplishments
- Global War on Terrorism Service Medal
Personal Information
Certification
Medical office assistant certification
Timeline
Medical Assistant Extern
Wellstar Primary Care Bridgewell
07.2025 - 09.2025
Patient Service Coordinator
PT Solutions
08.2022 - 08.2024
Ship Serviceman
United States Navy
11.2013 - 08.2018
Receiving/Sales Associate
Ross Dress for Less
12.2011 - 10.2013
Diploma - High School Diploma
East Paulding High School
Medical Assisting -
Kennesaw State University