Synade Mosley
Hilton
Charlotte,NC
1
Certification
11
years of professional experience
Experienced food and beverage professional with a strong background in high-volume bar and restaurant operations. Hands-on leader known for delivering exceptional guest experiences while supporting daily operations, staff performance, and inventory control. Adaptable, detail-oriented, and effective in fast-paced environments.
Work History
Food & Beverage Manager
1 Year 6 Months- Maximize profitability through cost analysis and strategic pricing adjustments.
- Manage beverage program, vendor relations, and inventory control to reduce waste and optimize purchasing.
- Lead hiring, training, and performance management for bar and wait staff to ensure service excellence.
- Resolve guest issues with professionalism and efficiency, maintaining high satisfaction ratings.
Banquet Manager
1 Year 3 Months- Directed banquet operations for events up to 600 guests, ensuring seamless execution.
- Improved communication between culinary and service teams to streamline event coordination.
- Managed scheduling, training, and performance of banquet staff to maintain service quality.
- Increased event profitability through cost control and enhanced guest experience strategies.
Server/Bartender
2 Years 7 Months- Delivered high-quality guest service and supported management in daily operations.
- Assisted in training new staff and maintained efficiency during high-volume service periods.
Sales Associate
3 Years 6 Months- Exceeded sales goals through proactive customer engagement and pipeline management.
- Mentored junior sales associates and contributed to improving overall team performance.
Bar Lead
1 Year 8 Months- Oversaw daily bar operations, including budgeting, staff training, and inventory control.
- Led bar team to ensure exceptional service and product quality.
- Developed new drink recipes that enhanced menu offerings and customer satisfaction.
- Implemented process improvements to reduce costs and enhance service quality.
Education
Associate of Arts - Fashion Marketing and Management
High School Diploma
Skills
Food & Beverage Operations
Team Leadership
Budget & Cost Control
Event & Banquet Management
Vendor Relations
Inventory Optimization
Staff Training & Development
Guest Relations
Strategic Planning
Certification
- BarSmarts Wired Certificate - Pernod Ricard USA
- CPR/AED Certified
Languages
Spanish
Limited Working
Timeline
Food & Beverage Manager
Hilton
01.2025 - CurrentRead More
Banquet Manager
Hilton
10.2023 - 01.2025Read More
Server/Bartender
Mimosa Grill
03.2021 - 10.2023Read More
Sales Associate
Sherpa Auto Transport
09.2017 - 03.2021Read More
Bar Lead
East By Northeast
05.2015 - 01.2017Read More
Southampton High School
High School Diploma
Read More
Art Institute of Charlotte
Associate of Arts from Fashion Marketing and Management
Read More