Summary
Overview
Work History
Education
Skills
Timeline
Generic

Synden Bayly

Prince Frederick,MD

Summary

Authorized to work in the US

Experienced with overseeing multiple business locations to ensure seamless operations and high standards. Utilizes strategic planning and resource management to optimize performance. Track record of improving team productivity and customer satisfaction through effective leadership and problem-solving abilities.

Overview

9
9
years of professional experience

Work History

Store Manager

Le Creuset
11.2024 - Current


  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
  • Managed inventory control, cash control, and store opening and closing procedures.

Project Manager

ServTech
04.2023 - 10.2024
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Recruitment and retention of 90+ employees.

Store Manager

Lou Lou Boutiques
03.2022 - 07.2023
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed inventory control, cash control, and store opening and closing procedures.

Administrative Coordinator

TJX Companies
10.2021 - 03.2022
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Monitored front areas so that questions could be promptly addressed.
  • Trained and regularly mentored 40+ associates on performance-oriented strategies and customer service techniques.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Introduced higher standards for customer service and increased efficiency by streamlining operations.

Store Leader/Manager

PRIDE Industries
06.2021 - 06.2022
  • Handled customer inquiries and complaints.
  • Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Project Manager

Perkins and Associates
09.2019 - 03.2021
  • Identified plans and resources required to meet project goals and objectives.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.

Personal Assistant

Vsolvit LLC
10.2016 - 06.2017
  • Displayed absolute discretion at handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Organized and attended meetings and compiled related documents and reports.

Education

Bachelor Of Business Administration And Management -

College of Southern Maryland
La Plata, MD

High School Diploma -

Garfield High School
San Diego, CA
07.2015

Skills

  • Complex Problem Solving
  • Recruitment and Hiring
  • Team Building
  • Coaching and Mentoring
  • Schedule Coordination
  • Microsoft Office Suite
  • Performance Management
  • Quality Assurance
  • Documentation and Recordkeeping
  • Attention to Detail
  • Employee Motivation and Discipline
  • Office Equipment Management
  • Delegation and Work Assignment
  • Inventory Oversight
  • Confidence and Drive
  • Payroll Administration
  • Project Management
  • Research and Analysis
  • Staff Management
  • Policies and procedures
  • Operations management

Timeline

Store Manager

Le Creuset
11.2024 - Current

Project Manager

ServTech
04.2023 - 10.2024

Store Manager

Lou Lou Boutiques
03.2022 - 07.2023

Administrative Coordinator

TJX Companies
10.2021 - 03.2022

Store Leader/Manager

PRIDE Industries
06.2021 - 06.2022

Project Manager

Perkins and Associates
09.2019 - 03.2021

Personal Assistant

Vsolvit LLC
10.2016 - 06.2017

Bachelor Of Business Administration And Management -

College of Southern Maryland

High School Diploma -

Garfield High School

Similar Profiles

CREATE PROFILE