Sy'Niah Benton Stokes
Covington,WA
Summary
Proven multitasker and customer service expert, adept at managing high-pressure situations and enhancing guest satisfaction at Jim N Nicks Bar-B-Q. Skilled in operating cash registers, memorizing food and drink recipes to prepare orders, and maintaining food safety standards. Demonstrates exceptional teamwork and problem-solving abilities, contributing to efficient operations and positive dining experiences.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Jim N Nicks Bar-B-Q
04.2023 - 10.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Crew Member
Coldstone Creamery
06.2022 - 02.2023
- Provided excellent customer service by greeting customers and meeting quality expectations
- Placed orders and handled cash and credit transactions.
- Maintained knowledge of store menus to advertise promotions and limited-time offers.
- Memorized food and drink recipes to prepare orders with speed and accuracy.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Identified and properly disposed of spoiled and expired food items to promote food safety and prevent cross-contamination.
- Packaged and labeled to-go and delivery orders for pickup.
- Used knives to peel and dice fruits and vegetables for meals.
Education
High School Diploma -
Newton High School
Covington, GA05.2024
Skills
- Strong multitasking
- Greeting guests
- Operate cash register
- Complex Problem-Solving
- Teamwork and collaboration
- Active Learning
Timeline
Restaurant Hostess
Jim N Nicks Bar-B-Q
04.2023 - 10.2024
Crew Member
Coldstone Creamery
06.2022 - 02.2023
High School Diploma -
Newton High School
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