SYREA BROWN
Fort Washington,MD
Summary
Exceptional leader and highly organized professional skilled at managing office administration and streamlining workflows in dynamic environments. Expertise in leading teams to improve performance, administering accounting functions for payroll processing, supervising staff priorities for operational efficiency, and forging relationships with internal and external stakeholders to build trust. Eager to introduce fresh perspectives to improve processes and increase efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Human Resource Manager
Aramark
08.2025 - Current
- Develop and implement HR policies and procedures to ensure compliance with labor laws
- Oversee employee relations, resolving conflicts and promoting a positive workplace culture
- Coordinate training and development programs to enhance workforce skills and productivity
- Manage disciplinary actions and conducted workplace investigations when necessary
- Ensure compliance with federal, state, and local employment laws and regulations
- Collaborate with department managers to forecast staffing needs and workforce planning
- Oversee HR data management systems, maintaining accurate records for reporting
- Conduct thorough internal investigations, addressing employee concerns with fairness and transparency
- Organize and lead staff orientation programs and mandatory training
Office Manager
Top Golf
09.2019 - 06.2025
- Department Head and Lead Administrator for 4 Administrative Assistants and 8 team lead reports. Train and mentor administrative staff members in company policies, daily task execution, and industry best practices.
- Liaised between customers, executive management, staff members, and suppliers to streamline and simplify communications.
- Processed bi-weekly payroll for 350+ employees for multiple states, which include approving timecards and auditing payroll reports in the ADP payroll system and verify compliance with all applicable state and federal laws, wage and hour laws.
- Planned company recruiting events, compliance/mandatory training, and company outings for up to 30 staff members to run fluently.
- Supervised the department budget valued at $2.5k monthly and mitigate budget overruns from ordering supplies and planning company events.
- Managed access control protocols for property spaces by supplying and revoking key cards to ensure a safe environment.
- Organized and maintain filing and document management systems by coordinating, archive, and purging files in accordance with record management processes, policies and procedures.
- Served as HR liaison responsible for handling sensitive benefits paperwork and employee incident reports to maximize team productivity.
- Planned daily operational strategies, including delivery routing, team workflows, and promotional initiatives. Manage schedules and daily activities for staff members to exceed project requirements and quotas.
Administrative Assistant
Randstad
06.2010 - 04.2019
- Maintained accurate bookkeeping of important files, running reports, and delivering updates on occupancy and revenues.
- Scheduled meetings and meeting rooms for internal personnel, partners, and clients. Organized files, developed spreadsheets, faxed reports, and scanned documents to bolster organizational workflow.
- Received and screened a high volume of internal and external communications.
- Monitored calendars and scheduled appointments for office staff based on availability and established load limits.
Education
High School - General Studies
Henry E. Lackey High School
06-2004
No Degree - Human Resources Development
Coursera
OnlineSkills
- HR policies implementation
- Payroll Processing
- Team Leadership
- Training Development
- Communication
- Recruitment and selection
- Event Management
- Recruitment & Onboarding
- Diversity and inclusion
- Workforce planning
- Performance evaluation expertise
Certification
Certified Medical Assistant (CMA) May 2006
Timeline
Human Resource Manager
Aramark
08.2025 - Current
Office Manager
Top Golf
09.2019 - 06.2025
Administrative Assistant
Randstad
06.2010 - 04.2019
High School - General Studies
Henry E. Lackey High School
No Degree - Human Resources Development
Coursera