Dynamic leader with extensive experience in the food service industry. Proven track record in monitoring staff performance, training new employees, and resolving conflicts to enhance customer satisfaction and operational efficiency.
Overview
2027
2027
years of post-secondary education
Work History
Manager
Dairy Queen Grill & Chill
Palmer
07.2025 - 10.2025
Resolved customer complaints with empathy and professionalism to enhance experience.
Maintained cleanliness and organization of front-of-house and kitchen areas.
Monitored staff performance and addressed issues.
Monitored food preparation processes to ensure quality and compliance with health regulations.
Trained new staff on service standards and food safety protocols.
Supervised daily operations to ensure efficient workflow and customer satisfaction.
Managed inventory levels to maintain stock of essential supplies and ingredients.