Syron Johnson

• Conducted initial client assessments to gather pertinent information for case evaluations.
• Maintained confidentiality of sensitive client information to assist the assigned attorney for a case.
• Performed 60 plus hours by assisting individuals who are seeking legal representation via in-person or by phone.
• Attended County Court with attorneys to observe legal proceedings.
• Maintained accurate records within case management software, ensuring data integrity and accessibility.
• Developed a comprehensive understanding of program services to effectively communicate with clients about available assistance options.
• Facilitated a supportive environment for clients through empathetic listening and providing appropriate resources as needed.
• Handled sensitive situations involving distressed clients with compassion and professionalism, displaying excellent conflict resolution skills.

Organize donated food from local grocery stores for distribution for needy families for the church's Soup Kitchen.

Participated in photo shoot to re-enact historical moments in black history. This entailed interacting with various ages of children, taking direction from the project director and photographer. Patience and listening skills were very important.