OPTOMETRIST ASSISTANT Faryal Azam O.D LLC, Pearle Vision
07.2017 - 04.2018
Scheduled and confirmed appointments for patient, answered a multi-line phone system.
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Prepared and maintained patient medical records
Verified insurance coverage and eligibility and informed patients of any co-payments or uninsured services.
Processed patients contact lens orders.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
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