OPTOMETRIST ASSISTANT
Faryal Azam O.D LLC, Pearle Vision
07.2017 - 04.2018
- Scheduled and confirmed appointments for patient, answered a multi-line phone system.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Prepared and maintained patient medical records
- Verified insurance coverage and eligibility and informed patients of any co-payments or uninsured services.
- Processed patients contact lens orders.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.