Jordan Thomas
Bronx,NY
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
2
2
years of professional experience
Work History
Advisement Center Receptionist
SUNY Oswego- Advisement Center
2023.08 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, and walk-in clients.
- Helped maintain office security by monitoring visitor access.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
Community Habilitation Worker
A Very Special Place
2022.05 - Current
- Assisted clients with eating tasks to support healthy nutrition.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored clients' overall health and well-being and noted significant changes.
Grad Assistant
Graduate Studies- SUNY Oswego
2021.09 - 2023.05
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Managed and completed paperwork and overall office administration operations.
Activity Specialist
Fresh Air Fund
2021.08 - 2021.09
- Maintained and ordered supplies for activities.
- Assisted with the implementation of special group activities.
- Developed and implemented themes and activities for children between ages of 8 and 12
Education
Bachelor of Science - Psychology, Philosophy
12.2024
- Philosophy club Vice president
- Professional Development: Mentoring
- President's List- Fall, 2023
Skills
- Reasoning Ability
- Housekeeping Duties
- Administrative Support
- Greeting and Seating Clients
- Verbal and Written Communication
- Multitasking Abilities
- Appointment Scheduling
- Mental Health Care Assistance
- Training Skills related to mentoring/servicing
- Health Care System
- Positive Communication Skills
- Scheduling
Timeline
Advisement Center Receptionist - SUNY Oswego- Advisement Center
2023.08 - Current
Community Habilitation Worker - A Very Special Place
2022.05 - Current
Grad Assistant - Graduate Studies- SUNY Oswego
2021.09 - 2023.05
Activity Specialist - Fresh Air Fund
2021.08 - 2021.09
SUNY College At Oswego - Bachelor of Science, Psychology, Philosophy
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