Ta-Nay Townsend
Brooklyn,NY
Summary
I'm a dedicated hard worker who's goal is to always complete the days tasks to the best of my ability. Flexible and very efficient with any tasks assigned to me. High energy, very good at multitasking and team oriented. Hands on with a winning attitude focused on improving service standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Public Safety Officer
The Juilliard School
02.2019 - Current
- Patrolled assigned areas on foot.
- Monitored surveillance systems for potential threats or suspicious behavior, reporting findings to appropriate authorities for further investigation.
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
- Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Supervised crowds at busy events to prevent injuries and property destruction.
Cashier/Usher/Box Office
Film Society of Lincoln Center: Elinor Bunin Munroe Film Center
01.2014 - 02.2020
- Politely assisted customers in person and via telephone.
- Greet customers as they approach and inquire into how they would like to be serviced.
- Manage customer traffic and register operations.
- Performed various opening and closing duties on daily basis.
- Maintained and updated all daily task and involuntary reports.
Door Staff
PlayStation Theater
01.2016 - 10.2018
- Greet patrons
- Become familiar with various event layouts
- Answer various questionings ensuring all patrons needs are met.
Janitorial Services
The Julliard School
06.2018 - 08.2018
- Maintained positive relationships with all customers.
- Restocking
- Clearing garbage bins
- Cleaning floor
- Unlocking and Locking rooms
- Spot cleaning
- Carpeting ( vacuuming )
- Dusting Furniture and Computer equipment
Education
High School Diploma - undefined
Boys and Girls High School
1700 Fulton St, Brooklyn2015
Skills
- Excellent communication and customer service skills
- 3 years in Supervisory or Leadership role
- Exceptional organizational and public presentation abilities
- Multitasking Abilities
- Team building
- Quick Thinking
- Relay work orders
- Schedule work crews
- Overseeing call loads
- Maintain records
- Inventory control and record keeping
- Strong work ethic
- Database updates
- Experienced in Outlook, Microsoft Word and Microsoft Suite
Certification
- First Aid/CPR Certified
- Registered Security Guard
- Stop the Bleed Certified
Timeline
Public Safety Officer
The Juilliard School
02.2019 - Current
Janitorial Services
The Julliard School
06.2018 - 08.2018
Door Staff
PlayStation Theater
01.2016 - 10.2018
Cashier/Usher/Box Office
Film Society of Lincoln Center: Elinor Bunin Munroe Film Center
01.2014 - 02.2020
High School Diploma - undefined
Boys and Girls High School
- First Aid/CPR Certified
- Registered Security Guard
- Stop the Bleed Certified
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