Summary
Overview
Work History
Education
Skills
Timeline
Generic

TaAliyah Maxie

Murfreesboro,TN

Summary

Dynamic professional with over 7 years in customer service and 6 years in administrative leadership. Expertise in team supervision, employee training, and cash handling. Proven track record in scheduling, merchandising, and machine operations. Strong troubleshooting skills enhance operational efficiency and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Team Lead

Culver's Restaurant
Nashville, Tennessee
03.2024 - Current
  • Managed shifts to ensure product quality, guest service, and restaurant cleanliness standards.
  • Demonstrated adherence to product quality control, presentation, and holding times.
  • Reviewed daily deployment sheets to optimize team efficiency and maintain labor cost control.
  • Executed restaurant opening and closing procedures with precision.
  • Coached team on safety best practices for hazard communication and workplace safety.
  • Trained team members on all restaurant positions to maximize operational effectiveness.
  • Ensured team familiarity with products and excellence in guest service.
  • Administered breaks for team members in compliance with federal and state regulations.

Machine Operator

RevSprings
Antioch, Tennessee
01.2023 - 03.2024
  • Operate Equipment: Run computerized mail and print production machinery safely and efficiently.
  • Quality Control: Maintain 100% mail count integrity and perform regular checks on output.
  • Troubleshooting: Clear machine jams, perform minor adjustments, and report major issues to the Shift Supervisor.
  • Communication: Work closely with team members and supervisors to resolve material or equipment problems.
  • Maintenance & Logs: Keep accurate production logs and stock the workstation materials.

Assistant Store Leader

Kroger
Smyrna, Tennessee
08.2020 - 01.2023
  • Operations: Manage total store operations when the store manager is away. Handle scheduling, safety, sanitation, security, and maintenance.
  • Sales & Budget: Help meet or beat weekly, period, and annual sales, profit, and wage budgets. Work to reduce shrink and control supply costs.
  • Customer Service: Model great customer service and resolve shopper complaints.
  • Staff Management: Assist with hiring, training, reducing turnover, and increasing retention. Coach direct reports and complete performance reviews.

Education

Associate of Science -

Nashville State Community College
Nashville, TN
01-2022

High School Diploma -

HillWood High School
Nashville, TN
05-2021

Skills

  • Team management
  • Shift coordination
  • Quality control
  • Equipment operation
  • Training and development
  • Operational efficiency
  • Customer service
  • Cash handling
  • Sales and merchandising
  • Inventory and stock

Timeline

Team Lead

Culver's Restaurant
03.2024 - Current

Machine Operator

RevSprings
01.2023 - 03.2024

Assistant Store Leader

Kroger
08.2020 - 01.2023

Associate of Science -

Nashville State Community College

High School Diploma -

HillWood High School
TaAliyah Maxie