Dynamic Lead Care Manager at Sunrise Senior Living of Plano, skilled in care coordination and quality improvement. Successfully developed individualized care plans, enhancing patient outcomes. Demonstrated exceptional communication and problem-solving abilities while mentoring junior staff and fostering teamwork, ensuring a safe and supportive environment for residents.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Care Manager
SUNRISE SENIOR LIVING OF PLANO
09.2022 - Current
Oversaw care management processes, ensuring compliance with regulatory standards and quality assurance protocols.
Developed and implemented individualized care plans, enhancing patient outcomes through tailored interventions.
Coordinated multidisciplinary team meetings to streamline communication and improve service delivery efficiency.
Mentored junior care managers, fostering professional development and adherence to best practices in patient care.
Demonstrated strong leadership skills through effective decision-making abilities that consistently led to successful outcomes for both residents and employees alike.
Organized activities specifically designed to enhance the social lives of residents while promoting cognitive stimulation and physical engagement.
Established trust among families of residents by maintaining open lines of communication regarding changes in health status or treatment plans.
Promoted a safe living environment through regular safety checks, maintenance requests, and incident reporting.
Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Responded to emergency situations and provided support to promote client safety and wellbeing.
Caregiver
Home Helpers
07.2018 - 09.2022
Provided compassionate support to clients with daily living activities and personal care needs.
Assisted clients with mobility challenges, ensuring safety and comfort during transportation.
Monitored health conditions, promptly reporting changes to healthcare professionals for immediate attention.
Developed individualized care plans in collaboration with clients and families to enhance quality of life.
Private Caregiver
SYAM HEALTHCARE
10.2015 - 09.2019
Provided compassionate support to clients, ensuring comfort and well-being during daily activities.
Assisted with personal care tasks, including bathing, grooming, and meal preparation.
Monitored client health and reported changes to family members or healthcare professionals.
Maintained a clean and safe living environment for clients through regular housekeeping duties.
Education
High School Diploma -
SUNSET HIGH SCHOOL
Dallas, TX
Skills
Care coordination
Quality control standards
Service planning
Training skills
Vital sign monitoring
Quality improvement
ADL support
Volunteer management
Patient & family support
Healthcare
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Problem-solving abilities
Excellent communication
Active listening
Effective communication
Patient safety
Accomplishments
Supervised team of 5
Currently in the DLIT Program
I was employee of the month and was nominated for caregiver of the year
I lead by example and inspire people to do the same
Nursing Assistant, Social Media Evaluator,Reseller at Sunrise Assisted Living, CNA, Brookdale Senior Living, Avon Sales Representative, Independent Contractor at Appen, Reseller and a Home MakerNursing Assistant, Social Media Evaluator,Reseller at Sunrise Assisted Living, CNA, Brookdale Senior Living, Avon Sales Representative, Independent Contractor at Appen, Reseller and a Home Maker