Proven leader with a track record at Faris Properties/McDonald's, adept in time management and POS systems. Excelled in creating optimal crew schedules and enhancing customer satisfaction in a high-volume setting. Skilled in resolving customer issues, ensuring food safety, and motivating teams to achieve peak performance.
Create and manage schedules providing optimal coverage during peak hours
Identify and resolve issues with customers and crew ensuring a positive experience a
Delegate tasks and motivate employees
Manage multiple task in a fast paced environment
Follow strict food policy procedures to ensure food safety for the public
Ensure daily check of food code dates
Provide customer service to diverse clientele
Ensuring customer satisfaction
Time management
Create and post crew schedules weekly
Experience with POS system
Vast experience in customer service in a fast paced environment
Serve Safe Certification Management