Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tabatha Caster

Coal Center,PA

Summary

Hardworking and reliable employee with strong ability in problem solving and customer care. Offering a wide range of medical knowledge and workplace experience, working well under pressure, and completing work tasks with integrity. Highly organized, proactive and punctual with team-oriented mentality.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
Washington, PA
08.2022 - Current
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Provided education materials about medications to patients upon request.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Managed filing of prescriptions, both electronically and manually.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Assisted in training new employees on pharmacy procedures.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Organized work areas so that everything was easily accessible when needed.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Ensured compliance with state and federal pharmacy laws and regulations.
  • Participated in continuing education and training to stay current with pharmacy practices and technology.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.

Pharmacy Technician

Walmart
West Brownsville, PA
10.2021 - Current
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Customer Service Representative

Walmart
West Brownsville, PA
02.2021 - 10.2022
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Answered incoming telephone calls to provide store, products, and services information.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Home Health Aide

Bright Star Home Health Care
Pittsburgh, PA
04.2018 - 04.2020
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted clients with bathing, dressing and incontinence care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Improved patient outlook and daily living through compassionate care.
  • Managed patient transportation and appointment scheduling.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.

Education

High School Diploma -

California Area HighSchool
California, PA
06.2010

Advanced Nocti Placement - Medical Assisting

Mon Valley Career Technical Institute
Monongahela, PA
06.2010

Some College (No Degree) - Radiologic Technology

California University of Pennsylvania
California, PA

Skills

  • People Skills
  • Organizational Skills
  • Active Listening
  • Reliable and Trustworthy
  • Critical Thinking
  • Computer Skills
  • Data Management
  • Customer Service
  • Friendly, Positive Attitude
  • Work Ethic

Timeline

Pharmacy Technician

CVS Pharmacy
08.2022 - Current

Pharmacy Technician

Walmart
10.2021 - Current

Customer Service Representative

Walmart
02.2021 - 10.2022

Home Health Aide

Bright Star Home Health Care
04.2018 - 04.2020

High School Diploma -

California Area HighSchool

Advanced Nocti Placement - Medical Assisting

Mon Valley Career Technical Institute

Some College (No Degree) - Radiologic Technology

California University of Pennsylvania

Similar Profiles

CREATE PROFILE
Tabatha Caster