Tabatha M. Favela
Bolingbrook,IL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges, with multi-tasking talents possessed to improve service and efficiency in exchange for a secure company that promotes from within and provides recognition for accomplishments.
Overview
25
25
years of professional experience
Work History
Transaction Facilitator/ Customer Service
Chicago Title
Westchester, USA
01.2021 - Current
- Greeted clients and customers to deliver exceptional service.
- Managed daily workflow of documents and requests efficiently.
- Ensured accurate matching of incoming documents with corresponding files.
- Coordinated with attorneys and lenders to schedule real estate closings.
- Recorded county documents and processed PTAX/MYDEC evening deposits.
Card Production Specialist
FIS
Romeoville, USA
05.2010 - 10.2021
- Duties include following company procedures and policies to produce accurate and quality work in a timely manner.
- Production of cards utilizing the necessary production setups and machines such as 9000’s, Maxsy, MXi and MX600 that processes EMV/ Chip cards.
- In addition to training new employees to designated areas as needed.
- Ability to set up equipment for assorted setups, utilize skills learned to begin production.
- Performed high volume production tasks.
- Experience with numerous programs designed for processing jobs.
Education
Graduate -
Hinsdale Central Township High School
Hinsdale, IL06-1997
Introduction Computer Courses - Microsoft Word, Excel
College of DuPage
Glen Ellyn, ILSkills
- Customer Service
- Microsoft Word
- Microsoft Excel
- Problem solving
- Attention to detail
- Time management
- Adaptability and flexibility
- Multitasking capacity
- Adaptability
- Written communication
- Ability to learn various software programs
- Professional demeanor
- Teamwork
- Organization
- Ability to work in high-stress environments
- Document management
- Task prioritization
References
Available upon request
Timeline
Transaction Facilitator/ Customer Service
Chicago Title
01.2021 - Current
Card Production Specialist
FIS
05.2010 - 10.2021
Graduate -
Hinsdale Central Township High School
Introduction Computer Courses - Microsoft Word, Excel
College of DuPage