Tabatha Stout
Springfield,MO
Summary
Skilled administrative team member with understanding of medical standards, compliance requirements and compassion with patients. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
3
3
years of professional experience
Work History
ER Registration Representative
CoxHealth Hospital
Springfield, MO
07.2024 - Current
- Prepared financial reports for management review on a weekly basis.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Assisted walk-in patients with completing necessary paperwork.
- Adhered to safety protocols while handling confidential health information.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Updated patient information on a regular basis according to established policies and procedures.
- Arranged hospital admissions for patients as required.
Insurance Specialist
Globe Life And Accident Insurance Company
Ozark, Missouri
03.2023 - 07.2024
- Analyzed insurance organizational structures, business and intermediaries, studying common clauses, policies and insurance contracts.
- Monitored regulatory developments impacting the company's lines of business.
- Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
- Interviewed prospective clients to obtain data about financial resources and needs.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
- Ensured that customer data was kept confidential at all times in accordance with applicable laws and regulations.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Coordinated with other departments within the organization regarding issues related to policy administration.
Waitress
Vaccaros Pizza and Pasta
Mansfield, MO
03.2023 - 10.2023
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Assisted other wait staff members in times of heavy customer traffic.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Participated in team meetings to discuss new menu items or changes in policy.
- Assisted in seating guests at tables or booths.
- Greeted customers, answered questions and recommended specials to increase profits.
Cashier
Town & Country Supermarket
Ava, Missouri
06.2022 - 03.2023
- Verified customer age requirement for alcohol or tobacco purchases.
- Offered customers carry-out service at completion of transaction.
- Accepted cash and credit card payments, issued receipts and provided change.
- Sanitized work stations
- Provided support to customers
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Used suggestive selling techniques to promote add-on sales.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
High School Diploma -
Ava High School
Ava, Missouri05-2024
Skills
- Patient registration
- Insurance verification
- Patient confidentiality
- Medical billing
- HIPAA compliance
- Scheduling appointments
- Quality improvement
- Rapid decision making
- Public health awareness
- Medical team collaboration
Timeline
ER Registration Representative
CoxHealth Hospital
07.2024 - Current
Insurance Specialist
Globe Life And Accident Insurance Company
03.2023 - 07.2024
Waitress
Vaccaros Pizza and Pasta
03.2023 - 10.2023
Cashier
Town & Country Supermarket
06.2022 - 03.2023
High School Diploma -
Ava High School