Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jailah Godwin

Dothan

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

8
8
years of professional experience

Work History

ER Registration Representative

Flowers Hospital
10.2023 - 12.2024
  • Enhanced patient satisfaction by efficiently registering and admitting emergency room patients.
  • Increased patient privacy compliance by thoroughly explaining HIPAA regulations to each individual during registration.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Diligently collected copayments at time of service, contributing to improved revenue collection rates for the facility.
  • Reduced errors in patient records by diligently verifying personal information during the registration process.
  • Served as a reliable point of contact for patients and family members, addressing inquiries and directing concerns to appropriate personnel when necessary.

Assistant Manager

Domino's Pizza
03.2017 - 04.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

Associate Of Applied Science - Medical Assistant/ Phlebotomy

George C Wallace Community College
Dothan, AL

High School Diploma - General Studies

Marianna HighSchool
Marianna, FL
05.2018

Skills

  • HIPAA compliance
  • Patient confidentiality
  • Patient registration
  • Scheduling appointments
  • Organizational skills
  • Excellent communication
  • Teamwork
  • Organization and time management
  • Attention to detail
  • Multitasking

Timeline

ER Registration Representative

Flowers Hospital
10.2023 - 12.2024

Assistant Manager

Domino's Pizza
03.2017 - 04.2022

Associate Of Applied Science - Medical Assistant/ Phlebotomy

George C Wallace Community College

High School Diploma - General Studies

Marianna HighSchool

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