Tabatha Thrash

Prepped documents for scanning

Moved to Meter's Department.

• Assisted with collecting Copier Meters from either calling clients or importing data.

• Assisted callers in emergency situations with appropriate information and support.
• Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
• Developed and maintained policies and procedures to ensure compliance with regulatory standards.
• Oversaw scheduling and staffing needs for a 24/7 operation, optimizing coverage during peak hours.
• Maintained up-to-date knowledge of industry best practices by attending conferences, workshops, and training sessions regularly.
• Managed budgets effectively by monitoring expenditures closely and identifying cost-saving measures where appropriate.
• Managed NCIC/OLETS terminals.
• Maintained Case Management for all records and reports.

• Monitored Police and Fire radios to provide assistance to responding personnel.
• Provided exceptional customer service to callers in crisis, while obtaining necessary information for emergency response teams.
• Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
• Certified in NCIC/OLETS and entered wanted persons, VPOs and stolen items.

• Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
• Processed Citations for payments and took in all mailed in payments
• Worked Traffic Counter. Entered Citations from the Oklahoma County Sheriffs Department, Oklahoma Highway Patrol and the Oklahoma Wildlife Department
• Was responsible for issuing Warrants for Failure to Appears on Traffic Citations.
• Worked closely with Judges and other Clerks within the Court House.