Tabatha Wilson

• Sold admission tickets at ranch ticket window, managing cash register operations.
  Operated POS system to print wristbands for customers and maintain cleanliness in work area.
  Balanced POS at shift start and end, ensuring accurate cash deposits.
  Captured family photos at entry and scanned wristbands for chairlift access.

General store operations, includes cash register and product sales.
Prepared popcorn, fountain drinks, and baked goods while selling merchandise like shirts and stuffed animals.
Sell and print the customers photos that were taken on the mountain coaster if they wished to purchase.
Executed nightly deposit procedures based on accurate financial data from POS.

• Achieved #3 regional sales ranking through effective upselling strategies.
• Hosted guests by managing seating arrangements and communicating party numbers promptly.
• Greeted customers with professionalism to enhance shopping experience.
• Operated cash register efficiently, ensuring accurate transactions.
• Stocked retail store regularly to maintain product availability.
• Maintained cleanliness and organization of store and surrounding areas.
• Provided exceptional customer service to foster repeat business.

• Processed payroll and assigned timecards for accurate employee compensation.
• Managed hiring and termination paperwork to ensure compliance with regulations.
• Coded bills and ordered signs for property needs, enhancing operational efficiency.
• Handled lost and found inquiries to maintain high guest satisfaction.
• Responded to phone calls and emails promptly, ensuring effective communication.
• Coordinated with vendors to procure supplies and services efficiently.
• Supported various hotel departments as needed, fostering teamwork.
• Developed hospitality program to enhance guest experience throughout the hotel.

• Cleaned cabin living area, kitchen, dining room, bedrooms, and bathrooms thoroughly.
• Changed sheets and blankets to ensure guest comfort.
• Arranged towels and soap for presentation after bathroom cleaning.
• Emptied, cleaned hot tubs and filters, then refilled them.
• Ensured entire cabin met cleanliness standards for guest stays.

• Oversaw housekeeping department operations, ensuring high standards of cleanliness and efficiency.
  Assigned rooms and developed schedules to optimize staff productivity.
  Conducted interviews for hiring housekeepers and a houseman to strengthen team capabilities.
  Performed monthly inventory on linens, maintaining adequate stock levels.
  Ordered all linens, amenities, cleaning supplies, food, and paper products for continental breakfast.
  Inspected and cleaned rooms, ensuring compliance with quality standards.
  Stripped rooms promptly to facilitate efficient turnover.
  Collaborated with front desk and maintenance teams to address guest needs effectively.