Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tabb Roberts

Martinsburg,WV

Summary

Dynamic leader with a proven track record at P&G, enhancing quality control and fostering team building. Excelled in staff training and performance evaluation, boosting production standards and employee efficiency. Skilled in problem-solving and communication, adept at driving growth and development in fast-paced environments. Achieved significant improvements in operational efficiency and customer satisfaction.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Line Shift Lead

P&G
Martinsburg, WV
03.2019 - 04.2024
  • Directed and monitored shift production to ensure quality and quantity standards were met.
  • Ensured line workers followed safety protocols and adhered to company policies and procedures.
  • Maintained accurate records of employee attendance, hours worked, overtime, vacations, sick leave.
  • Trained new employees in job duties and safety protocols.
  • Inspected finished products for quality control purposes.
  • Monitored inventory levels and adjusted production schedules accordingly.
  • Performed troubleshooting activities as required to maintain efficient operation of equipment.

Sales Associate

Autonation Toyota
Leesburg , VA
04.2018 - 02.2019
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Helped customers find specific products, answered questions, and offered product advice.

Sales Associate

Younger Toyota
Hagerstown, MD
06.2017 - 04.2018
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Upsold additional items based on customer interests and needs.

Residential/ Commercial Pest Control Sales

Home Paramount
Leesburg, VA
03.2012 - 06.2017
  • Inspected premises to determine the extent of infestations and areas where pests may be entering buildings.
  • Identified sources of infestation by inspecting attics, basements, crawl spaces, and other areas.
  • Responded promptly to customer inquiries regarding pest control issues or concerns.
  • Kept abreast of changes in industry standards related to pest control practices.
  • Maintained knowledge and adhered to state rules and regulations.
  • Participated in ongoing training to stay current with new pest control techniques and safety protocols.

Sales Manager

Clark Motors
Winchester, VA
05.2002 - 09.2004
  • Developed and implemented sales strategies to increase market share.
  • Established relationships with key clients, while maintaining existing customer base.
  • Created and presented monthly reports to management on sales performance.
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Organized trade shows and other events as a means of increasing visibility in the marketplace.
  • Resolved customer complaints regarding sales and service.
  • Supported sales team members to drive growth and development.

Education

History

Shepherd University
Shepherdstown, WV

Skills

  • Quality Control
  • Performance Evaluation
  • Staff Training
  • Team building
  • Problem-solving aptitude
  • Communication Skills

Accomplishments

  • Salesperson of the month numerous times
  • Perfect CSI for the year, recognized on corporate level
  • Toyota Gold certified salesperson
  • Top performer at Home Paramont every quarter.

Certification

  • Emergency first responder, CPR and first aid certified, confined space rescue certified, hazmat qualified
  • Certified Toyota, Ford, Jeep, Chrysler, Dodge, Ram salesperson

Timeline

Line Shift Lead

P&G
03.2019 - 04.2024

Sales Associate

Autonation Toyota
04.2018 - 02.2019

Sales Associate

Younger Toyota
06.2017 - 04.2018

Residential/ Commercial Pest Control Sales

Home Paramount
03.2012 - 06.2017

Sales Manager

Clark Motors
05.2002 - 09.2004

History

Shepherd University

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Tabb Roberts