Tabetha Baisley
Buffalo
Summary
Dynamic and detail-oriented professional with experience at M&T Bank, excelling in customer service and financial transactions. Proven ability to manage time effectively while fostering strong relationships. Skilled in vital signs monitoring and demonstrating compassion in patient care, ensuring high-quality support in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Banker
M&T Bank
Buffalo
04.2025 - Current
- Managed inbound calls in a high-volume call center environment.
- Facilitated customer experience by providing assistance with available balance inquiries.
- Executed account transfer processes to ensure seamless financial transactions.
- Facilitated loan payment transactions to ensure timely financial obligations are met.
- Managed account maintenance activities to ensure seamless operations.
- Educated customers on credit cards, secured cards, loans, and CDs to foster strong banking relationships.
- Assisted in processing loan payoff titles and payments. Supported clients in understanding loan payoff procedures. Facilitated timely payments for loan payoffs.
CNA
Absolut Care Nursing Home
Buffalo, NY
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with team members to deliver high-quality patient care.
- Maintained cleanliness and organization in resident living spaces and common areas.
Nurse Assistant
Sisters of Charity Hospital
Buffalo, NY
- Assisted nursing staff with patient care, including hygiene and mobility support.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient interactions in electronic health records accurately.
- Demonstrated adaptability by effectively managing workload during high-pressure situations or times of increased census.
- Facilitated smooth transitions between shifts by providing thorough hand-off reports on each patient''s status.
Pharmacy Technician
Walgreens
Buffalo, NY
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Processed insurance claims, verifying patient information for accuracy and timely reimbursement.
- Maintained cleanliness and organization of pharmacy work areas to support operational efficiency.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Education
High School Diploma -
West Seneca East
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Problem-solving
Timeline
Banker
M&T Bank
04.2025 - Current
CNA
Absolut Care Nursing Home
Nurse Assistant
Sisters of Charity Hospital
Pharmacy Technician
Walgreens
High School Diploma -
West Seneca East