Knowledgeable Accounting Clerk with background in supporting financial operations and maintaining accurate records. Demonstrated proficiency in financial software, showcasing strong organizational and communication skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Accounting Clerk
GPAS
02.2015 - Current
Maintained multiple small business clients with:
Data entry of financial transactions utilizing in-house and client systems.
Account Reconciliation
Processing monthly invoices and payments with consistent accuracy.
Processing payroll and payroll taxes.
Processing sales taxes.
Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
Provided exceptional customer service when addressing client inquiries.
Tax Preparer
GPAS
02.2015 - Current
Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
Analyzed financial records to verify accuracy of tax returns.
Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Increased client satisfaction by providing accurate and timely tax preparation services.
Maintained compliance by adhering to current tax laws and regulations.
Merchandise Associate
Macy's
05.2010 - 02.2017
Transported merchandise to sales floor and restocked shelves, racks and bins.
Arranged new merchandise by following established planograms.
Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Answered customer questions regarding store merchandise, department information, and pricing.
Updated signage and price tags to reflect current sales.
Created visual displays to highlight new and featured products.
Sales Associate
Belk Department Store
05.2009 - 03.2010
Provided positive first impressions to welcome existing, new, and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Marked down merchandise and organized on clearance racks.
Sales Associate
JCPenney
02.2005 - 03.2009
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Managed returns, exchanges and refunds in accordance with store policy.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Dunedin High School
Dunedin, FL
05-2006
Skills
Bookkeeping
Proficient in QuickBooks
Organizational
Communication
Time Management
Expense tracking
Payroll processing
Account reconciliation
Clerical support
Certification
2025 PTIN
Timeline
Accounting Clerk
GPAS
02.2015 - Current
Tax Preparer
GPAS
02.2015 - Current
Merchandise Associate
Macy's
05.2010 - 02.2017
Sales Associate
Belk Department Store
05.2009 - 03.2010
Sales Associate
JCPenney
02.2005 - 03.2009
High School Diploma -
Dunedin High School
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