Experienced administrative professional seeking a role in an office setting to make a valuable impact and continue professional development. Authorized to work in the US for any employer, eager to find a position offering stability and career progression.
Overview
30
30
years of professional experience
Work History
Records Manager
New Hampshire Job Corps Center
02.2024 - Current
Oversee the records department
Follows all integrity guidelines and procedures of student data
Interviews and recommends for hire.
Staff training
Oversee employee performance
Over responsibility to ensure the integrity of all student -related actions, accountability and performance outcomes.
Supervises the student records function through effective planning, scheduling, training, and staff supervision.
Ensures the accurate and complete maintenance of student records.
Process Student financials
Update Excel spreadsheets
Knowledge of Microsoft Word
Reviewing and approving student files
Scanning and filling of student records
Recording student attendance
Approving students pay time off
Approving student leaves
Preparing student files
Enrollment phone calls
Scheduling student arrivals dates and times
Preparing the OBS excel spreadsheet
Audits and verifies all separating student records for accuracy.
Assists in training other department staff in the maintenance and completion of Student records.
Records Officer
New Hampshire Job Corps Center
08.2021 - 02.2024
Reviewing and approving student files
Scanning and filling of student records
Recording student attendance
Approving student leaves
Preparing student files
Enrollment phone calls
Scheduling student arrivals dates and times
Preparing the OBS excel spreadsheet
Office Assistant
New England Kenworth
09.2016 - 06.2021
Switchboard, directing incoming calls
Handle incoming mail
Handle daily deposits, Cash receipts, petty cash.
Email/ faxing/ filing
Order office supplies
Accounts Payables and Receivables, posting of daily invoices.
Reconciling of accounts, sending out checks. Sending out monthly statements word and excel spreadsheets.
Ticket Sales Account Executive
NH Motor Speedway
09.2012 - 09.2016
Create and service accounts
Answer incoming telephone calls
Process orders received from customers via phone
Resolve customer disputes/concerns/complaints in a professional manner
Manage front desk; interact with guests; answer phones
Manage customer accounts
Provide staff training
Manage and process customer orders at ticket window during events
Maintain cash drawer
Medical Assistant Externship
Anesthesia Associates
01.2011 - 01.2012
Patient Account Billing
Charge entry (insurance billing for patients, patient info)
Scanning of charge entry forms
Scanning of EOB's (eligibility of benefits)
Filing of records
Faxing of information
Mailing preparation
Homemaker
01.2006 - 01.2011
All aspects of home, family and financial management
Management of family schedules, appointments, school
Child development for 2 children from infancy through commencement of school
Studio Manager
Sears Portrait Studio
01.1999 - 01.2006
All aspects of studio management including administration of daily studio sales and performance
Oversight of custom portrait appointments, proper customer portrait package sales and processing, addressing customer satisfaction issues.
Administration of merchandise inventory
Photographer/Sales Associate
Sears Portrait Studio
01.1995 - 01.1998
Responsible for portrait sales and processing of portrait packages
Scheduling of custom portrait appointments
Input of customer information and merchandise information into computer system
Assisted studio manager with new employee training, verification of incoming customer portrait packages and input of merchandise inventory into computer system
CAREER TECHNICAL TRAINING INSTRUCTOR, HOSPITALITY at New Hampshire Job Corps CenterCAREER TECHNICAL TRAINING INSTRUCTOR, HOSPITALITY at New Hampshire Job Corps Center