Tabitha Dunsmoor
Byrnesmill,Mo
Summary
Obtain a position as a Advanced Patient Service Representative within the Mercy Ministry to pursue my goal of serving others in the medical field.
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 10 years of relevant work experience to your team.
Overview
12
12
years of professional experience
Work History
Advanced Patient Service Representative
Mercy Oncology and Hematology
04.2018 - Current
- DUTIES: Genetics’ Workqueues, (pre collect, referrals, etc.,) excel, scanning, making charts, scheduling appointments, mailing out paperwork, return calls, right fax, medical records, billing issues, check in, check out, collecting copays, balances, tracking FMLA paperwork, coordination of office GLENT projects
Patient Service Representative
Mercy Spine Center
09.2017 - 04.2018
- Duties: Serve in a multi-tasking job role: assist patients in the scheduling process, collection on patient accounts, cash drawer balancing, responsible for a variety of work queues and denials, coordination with other departments, and patient satisfaction.
Medical Insurance Clerk
Mercy Neurology & Headache Center
07.2014 - 09.2017
- Duties: Patient check-in, demographic entry, insurance verification, patient flow management, collecting balances due (have a high collection rate of patient due balances), proficient in ICD-10, assure billing work queues are kept clean, assure insurance denials are processed timely, creation of letters of medical necessity, proficient in EPIC, scanning.
Education
Medical Billing & Coding Diploma -
Anthem
01-2014
Medical Assisting Diploma - undefined
Anthem
01-2011
Skills
- Medical Terminology
- CPT/ICD-10/HCPCS
- EPIC
- Customer Service
- Recording Medical History
- Patient Flow Management
- Appointment Scheduling
- Patient registration and check out
- Obtain Vital signs
- EHR
- Phone Etiquette
- Scanning
- Faxing
- Payment collections
- Customer service
- HIPAA compliance
- Insurance verification
- Insurance verifying
- Flexible schedule
- Patient registration
- Patient check-in
Timeline
Advanced Patient Service Representative
Mercy Oncology and Hematology
04.2018 - Current
Patient Service Representative
Mercy Spine Center
09.2017 - 04.2018
Medical Insurance Clerk
Mercy Neurology & Headache Center
07.2014 - 09.2017
Medical Assisting Diploma - undefined
Anthem
Medical Billing & Coding Diploma -
Anthem
Section name
- Dear Hiring Manager
- Thank you for the opportunity to apply for the medical receptionist/billing and coding role at your company. After reviewing your job description, it’s clear that you’re looking for a candidate that is extremely familiar with the responsibilities associated with the role and can perform them confidently. Given these requirements, I am certain that I have the necessary skills to successfully do the job adeptly and perform above expectations.
- I am a proactive professional who has been consistently praised as hard-working by my co-workers and management. Over the course of my 10-year career, I’ve developed a skill set directly relevant to the medical insurance clerk role you are hiring for, including clinical services, customer service, and fee billing. Overall, I have consistently demonstrated teamwork, communication, and multi-tasking abilities in every aspect of my detailed achievements in the attached resume.
- After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Please contact me at (636) 633-0281 or via e-mail at tabbie174@gmail.com to arrange for a convenient meeting time.
- Thank you for your consideration, and I look forward to hearing from you soon.