Summary
Overview
Work History
Education
Skills
References
Timeline
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Tabitha Hart

Oakland City,IN

Summary

Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.

Overview

15
15
years of professional experience

Work History

Operations Supervisor

Penske Logistics
Princeton, IN
03.2022 - 09.2024
  • Developed and implemented standard operating procedures to ensure efficient workflow.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Monitored staff performance and provided feedback for improvement.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Maintained accurate records of employee attendance and performance reviews.
  • Ensured compliance with all safety regulations in the workplace.
  • Provided support to other departments as needed to meet organizational goals.
  • Directed employees on how to use equipment properly and safely.
  • Assisted in the hiring process by conducting interviews and making recommendations for new hires.
  • Trained new employees on proper job functions and company policies and procedures.
  • Performed periodic audits of operational processes in order to identify potential risks or areas of improvement..
  • Developed strong relationships with customers through excellent customer service practices.
  • Facilitated cross-departmental collaboration to streamline operations and enhance service delivery.
  • Oversaw compliance with safety and quality standards, significantly reducing incident rates.
  • Led team of 30 -40 in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints or answered customers' questions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.

Warehouse Lead

Penske Logistics
Princeton, IN
09.2021 - 03.2022
  • Supervised a team of 17 warehouse associates, providing guidance and support to ensure efficient workflow.
  • Performed cycle counts to verify physical stock against system-generated data.
  • Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
  • Facilitated communication between managers and staff regarding operational procedures and policies.
  • Investigated discrepancies in inventory counts in order to resolve any discrepancies quickly.
  • Utilized computer programs such as Microsoft Office Suite to generate reports on a daily basis.
  • Maintained compliance with OSHA regulations in regards to workplace safety standards.
  • Provided feedback on improvement opportunities within the warehouse environment.
  • Cooperated with other departments throughout organization when needed in order to achieve desired results.
  • Used computer and company software to enter shipment and inventory records.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Warehouse Associate

Penske Logistics
Princeton, IN
03.2014 - 09.2021
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Staged and sorted multiple types of products for loading.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Used scanners to track parcel information, condition or receipt.

Assistant Manager

Blue Moon LLC
Petersburg, IN
05.2009 - 08.2013
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Resolved conflicts between team members in an effective manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Education

Certificate - Automotive/Diesel Technology

Oakland City University
Oakland City, IN
05-1992

Skills

  • Operations Management
  • Staff Supervision
  • Employee Development
  • Safety oversight
  • Quality Assurance
  • Performance monitoring
  • Logistics Coordination
  • Production
  • Warehouse Operations
  • Logistics Oversight
  • Task Delegation
  • Team Training
  • Communication skills
  • Computers skills including Microsoft Office and Excel

References

References available upon request.

Timeline

Operations Supervisor

Penske Logistics
03.2022 - 09.2024

Warehouse Lead

Penske Logistics
09.2021 - 03.2022

Warehouse Associate

Penske Logistics
03.2014 - 09.2021

Assistant Manager

Blue Moon LLC
05.2009 - 08.2013

Certificate - Automotive/Diesel Technology

Oakland City University

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Tabitha Hart