Tabitha Hastings

*Achieve overall store sales goals and service objectives

*Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans

Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members

*Ensure execution of all inventory and operational standards

*Provide DIY service including battery installation, testing, wiper install, etc.

*Assist District/Region in other functions upon request

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Recruited top talent to maximize profitability.
• Maintain proper inventory levels by stocking shelves during downtime periods.

• Manages store operations encompassing sales, customer service, inventory control, and team leadership.
• Executes strategies to enhance sales performance and consistently meets revenue goals.
• Maintains strict adherence to company policies, procedures, and safety standards.
• Coordinates employee scheduling to align with business demands, managing labor expenses within budgetary limits.

• Managed multi-unit operations to maintain high standards of product and service quality.
• Enforced adherence to company policies, procedures, and regulatory mandates across all units.
• Prepared and supervised unit budgets, ensuring adherence to financial objectives.
• Addressed and resolved advanced customer complaints and issues, enhancing customer satisfaction and service excellence.

• Managed daily store operations, coordinated staff schedules, and upheld inventory control protocols to ensure organizational efficiency.
• Resolved customer inquiries and issues, delivering solutions that upheld service quality standards.
• Cultivated a team-oriented environment, facilitating staff training and development to meet key sales targets.

• Delivered high-quality customer service by providing precise information on products, guiding customers through store departments, and ensuring accurate pricing details.
• Enhanced store appearance and accessibility by systematically organizing merchandise based on size, style, and color criteria.
• Managed inventory effectively by executing markdowns, restocking merchandise, and reviewing purchasing reports for optimal stock levels.

• Developed and implemented daily educational activities tailored to a classroom of over 20 students, promoting an inclusive and engaging learning atmosphere.
• Crafted a dynamic curriculum that catered to the varied educational needs of a diverse student body, enhancing the overall quality of instruction.

• Maintained precise inventory control and managed supply chain operations to ensure consistent stock availability.
• Administered cash management protocols and produced accurate weekly profit and loss statements.
• Oversaw staff management, including recruitment and training, to enhance team performance and customer service delivery.