Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust with patients through excellent communication and interpersonal skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CMA
Thrive Senior Living and Memory Care
Columbus , GA
11.2021 - Current
Educated patients on topics related to their health care needs such as disease prevention, diet management, medication use and post-treatment instructions.
Provided support in the development of treatment plans for patients under the direction of a physician.
Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
Observed patients' conditions closely; reported any changes in status or behavior immediately.
Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
Responded quickly to emergency situations according to established protocols.
CNA
Canterbury Healthcare Facility
Phenix City, Alabama
07.2009 - 01.2021
Transported residents within the facility as needed.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Performed vital sign assessments, such as taking blood pressure and temperature.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Reported changes in patient conditions to registered nurse or physician.
Participated in educational programs designed to improve knowledge of health care practices.
Assisted patients in ambulation and transfers using proper body mechanics.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Recreational Basketball Coach
City Of Buena Vista
Buena Vista , GA
10.2018 - 10.2019
Ran drills and fitness circuits to improve athletes' coordination and skills.
Monitored safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility.
Recruited new student athletes from local high schools based on talent evaluation criteria.
Created a positive learning environment that encouraged respect among teammates while fostering an atmosphere of sportsmanship.
Collaborated with team boosters to promote fundraising and program support.
Readied team to compete in tournaments and other special events.
Motivated players to reach their maximum potential through positive reinforcement techniques.
Education
Bachelor of Arts - Educational Studies
University of Arizona Global Campus
Chandler, AZ
06-2025
High School Diploma -
Tri-Co High School
Buena Vista , GA
05-2000
Some College (No Degree) - Health Administration
University of Phoenix
Tempe, AZ
Some College (No Degree) - Clinical Child Psychology
Darton College
Albany, GA
Skills
Audit preparation
Leadership
Creativity
Customer Service
One on one interactions
Team-building
Group management
Certification
Certified Medical Assistant
Certified nursing assistant
Alzheimer’s Care certification
Accomplishments
Employee of the month
MedTech supervisor
Affiliations
Coaching co-ed basketball
Sing in church choir
Mentorship
Elderly companionship
Timeline
CMA
Thrive Senior Living and Memory Care
11.2021 - Current
Recreational Basketball Coach
City Of Buena Vista
10.2018 - 10.2019
CNA
Canterbury Healthcare Facility
07.2009 - 01.2021
Bachelor of Arts - Educational Studies
University of Arizona Global Campus
High School Diploma -
Tri-Co High School
Some College (No Degree) - Health Administration
University of Phoenix
Some College (No Degree) - Clinical Child Psychology