Tabitha Lynn
Chula Vista,CA
Summary
Proven Certified Doula, adept in customer relations and expert problem-solving, significantly improving client satisfaction rates. Leverage analytical thinking and documentation management to develop strong client relationships and advocate effectively for their needs, ensuring quality assurance and process improvement in maternal health services.
Overview
30
30
years of professional experience
4
4
Certifications
Work History
Certified Newborn Sleep Specialist
Doula Tab LLC
02.2024 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
Certified Postpartum Doula
Doula Tab LLC
02.2021 - Current
- Built a strong referral network within the community by establishing positive relationships with local healthcare providers, childbirth educators, lactation consultants, and other professionals in the maternal health field.
- Connected families with community resources such as lactation consultants or pediatricians when additional support was needed beyond my scope of practice as a doula.
- Promoted self-care practices for mothers during postpartum recovery by providing resources on mental health, nutrition, exercise routines, and relaxation techniques.
- Maintained detailed records of client interactions, including prenatal visits, birth plan discussions, labor support, postpartum care, and any additional follow-up communication.
- Developed and maintained patient records and documentation.
- Advocated for client preferences during labor when necessary while respecting medical professional recommendations and prioritizing the health of both mother and baby.
Certified Birth Doula
Doula Tab LLC
03.1994 - Current
- Encouraged informed decision-making by providing evidence-based information on various childbirth interventions.
- Facilitated stronger bonds between partners during pregnancy with inclusive educational workshops on childbirth preparation.
- Enhanced client satisfaction by providing continuous emotional, physical, and informational support during labor and birth.
- Maintained client confidentiality and established trust through compassionate listening, empathy, and open communication.
Education
Associate of Science - Business Administration And Management
San Diego Mesa College
San Diego, CAHigh School Diploma -
Crawford High School
San Diego, CASkills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Analytical Thinking
- Data Analysis
- Idea Development and Brainstorming
- Process Improvement
- Project Planning
Certification
- Certified Newborn Sleep Specialist, Institute of Pediatric Sleep & Parenting - 2024
- Certified Doula, DONA International - 1994
- Certified Doula, International Doula Institute - 2018
- Certified Doula, Lifespan Doulas - 2020
- Certified Postpartum Doula, International Doula Institute - 2019
- Certified Postpartum Doula, DONA International - 2021
- Certified Postpartum Doula, Lifespan Doulas - 2020
- Newborn Care Specialist, Newborn Care Solutions - 2020
- Certified Newborn Sleep Specialist, Institute of Pediatric Sleep & Parenting
Timeline
Certified Newborn Sleep Specialist
Doula Tab LLC
02.2024 - Current
Certified Postpartum Doula
Doula Tab LLC
02.2021 - Current
Certified Birth Doula
Doula Tab LLC
03.1994 - Current
Associate of Science - Business Administration And Management
San Diego Mesa College
High School Diploma -
Crawford High School
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