Mayra Alejandra Ocegueda

Professionally fit the guest for the right sleep system by explaining the benefits of a healthy sleep. Introduce healthy sleep and provide the guest with detailed information of how a good night sleep can affect their health in a positive or negative way. Assist the guest with their selection. Mention all the financing options and offers,and help guide them with making the best financial decision.

• Provided positive first impressions to welcome existing, new and potential customers.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Engaged with customers to effectively build rapport and lasting relationships.
• Solved customer challenges by offering relevant products and services.
• Increased sales by offering advice on purchases and promoting additional products.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Trained and developed new sales team associates in products, selling techniques and company procedures.

• Increased sales by offering advice on purchases and promoting additional products.
• Submitted credit applications for financing
• follow up with guest
• Built strong relationships with customers to encourage repeat business.
• Educated customers on available financing options for their purchases, increasing overall transaction values.
• Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.