Tabitha Maina
Andover
Summary
Detail-oriented professional with experience in account management and record keeping. Demonstrates strong attention to detail and effective communication skills, consistently facilitating collaboration among teams to enhance operational efficiency and client relations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account Manager
TruGreen Lawn Care
06.2023 - Current
- Manage confidential client accounts with accuracy and attention to detail
- Draft, explain, and negotiate service agreements
- Track revenue growth, retention rates, and profit margins
- Maintain organized digital records and documentation
- Communicate personally with diverse clients
Secretary
National Black Law Student Association
09.2024 - 05.2025
- Prepared formal meeting agendas and recorded official minutes
- Managed professional correspondence including emails and written notices
- Maintained accurate membership and organizational records
- Managed scheduling and calendar coordination for executive board, ensuring efficient time management.
- Facilitated communication between departments, enhancing information flow and collaboration.
Treasurer
UMASS African Student Association
05.2024 - 05.2025
- Managed budgeting processes to ensure accurate allocation of funds for events and initiatives.
- Developed and implemented financial policies promoting transparency and accountability within the organization.
- Collaborated with executive board to strategize funding opportunities and sponsorships for student programs.
- Oversaw fundraising campaigns, increasing participation through innovative outreach strategies.
- Mentored new treasurers in financial management software utilization, improving operational efficiency across roles.
Resident Security
UMass Police Department
09.2022 - 05.2024
- Verified identity and access authorization for residence halls
- Enforced university policies and security procedures
- Reported incidents accurately and professionally
Student Assistant
UMASS Office of Annual Giving
09.2022 - 05.2023
- Processed and organized donor records and financial documentation
- Assisted with large-scale fundraising initiatives under strict deadlines
- Communicated professionally with alumni donors
Student Senator
UMASS Student Government Association
09.2021 - 05.2022
- Led initiatives to enhance student engagement and address campus issues effectively.
- Attended weekly formal meetings requiring preparation
- Collaborated with university administration to advocate for student needs and policy changes.
- Assisted in budget review and allocation for student organizations
Education
Bachelor of Arts - Economics And Legal Studies
University of Massachusetts
Amherst, MA05-2025
Skills
- Document preparation
- Record management,
- Meeting minutes
- Confidentiality
- Policy adherence
- Microsoft suites
- Typing
- R-Studio
- Fluent: English, Swahili, Kikuyu
- Intermediate: Spanish
- Attention to detail
- Organization
Certification
Second Mile Leadership - ALL People Church
Timeline
Secretary
National Black Law Student Association
09.2024 - 05.2025
Treasurer
UMASS African Student Association
05.2024 - 05.2025
Account Manager
TruGreen Lawn Care
06.2023 - Current
Resident Security
UMass Police Department
09.2022 - 05.2024
Student Assistant
UMASS Office of Annual Giving
09.2022 - 05.2023
Student Senator
UMASS Student Government Association
09.2021 - 05.2022
Bachelor of Arts - Economics And Legal Studies
University of Massachusetts