Tabitha Marchesani
Hudson
Summary
Results-driven administrative professional with over 10 years of experience in healthcare operations, patient access, and revenue cycle management. Proven ability to supervise staff, manage administrative workflows, and improve operational efficiency in high-volume environments. Experienced in overseeing teams, ensuring compliance, and delivering high-quality patient service. Currently pursuing dual master’s degrees (MBA & MHA) to advance into leadership roles.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Supervisor / Senior Administrative
Clearwater Counseling Associates, PLLC
Hudson
02.2024 - Current
- Supervise a team of 6 billing and administrative staff, providing training, guidance, and ongoing support
- Oversee daily administrative and billing operations for a multi-provider behavioral health practice
- Manage full-cycle medical billing, including claim submission, payment posting, and denial resolution
- Monitor workflow, assign tasks, and ensure timely and accurate completion of billing and administrative functions
- Ensure compliance with HIPAA and payer regulations across all operations
- Identify workflow inefficiencies and implement process improvements to increase productivity and accuracy
- Serve as point of contact for escalated billing, administrative, and patient-related issues
Patient Access Representative / Lead Scheduler
Columbia Memorial Hospital
02.2021 - Current
- Serve in dual capacities (18+ hours weekly) supporting Emergency Department registration and Outpatient scheduling.
- Register and admit patients accurately while verifying insurance, obtaining authorizations, and collecting payments.
- Coordinate outpatient procedures, ensuring medical necessity and proper authorization.
- Train and mentor staff across Patient Access roles, promoting consistency and high performance.
- Recognized for professionalism, reliability, and commitment to patient satisfaction.
Switchboard Operator
Columbia Memorial Hospital
02.2021 - Current
- Efficiently manage a high volume of emergency and non-emergency calls with accuracy and professionalism (6+ hours weekly).
- Follow hospital protocols for overhead paging, emergency codes, and physician notifications.
Senior Release of Information Specialist
Columbia Memorial Hospital
08.2014 - 09.2021
- Processed release of information requests and ensured compliance with HIPAA and legal standards.
- Supported Health Information Management operations with accuracy and timeliness.
- Maintained patient confidentiality and data integrity
Education
MBA - Health Administration & Business Administration
University of Phoenix
Tempe, AZ 04.2026 - 05.2026
Bachelor of Science - Business Administration
University of Phoenix
Phoenix, AZAssociate of Science - Human Services
Columbia-Greene Community College
Hudson, NYAssociate of Applied Science - Business Administration
Hudson Valley Community College
TroySkills
- Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook, Google Workspace)
- TherapyNotes, Meditech, Epic, Wellsoft, eCW, Relay Health, MAS, ePaces
- High-level multitasking
- Scheduling services
- Excellent interpersonal skills
- Effective problem solving
- Detail-oriented approach
- Critical thinking
- Billing & Revenue Cycle
Certification
Certified Patient Access Specialist (2022)
CORE COMPETENCIES
- Patient Access & Registration
- Insurance Verification
- Scheduling & Coordination
- Billing & Revenue Cycle
- HIPAA Compliance
- Training & Supervision
- Administrative Support
- Customer Service
- Data Accuracy & Confidentiality
INTERPERSONAL STRENGTHS
- Leadership
- Flexibility
- Adaptability
- Attention to Detail
- Compassionate Communication
Timeline
MBA - Health Administration & Business Administration
University of Phoenix
04.2026 - 05.2026
Administrative Supervisor / Senior Administrative
Clearwater Counseling Associates, PLLC
02.2024 - Current
Patient Access Representative / Lead Scheduler
Columbia Memorial Hospital
02.2021 - Current
Switchboard Operator
Columbia Memorial Hospital
02.2021 - Current
Senior Release of Information Specialist
Columbia Memorial Hospital
08.2014 - 09.2021
Bachelor of Science - Business Administration
University of Phoenix
Associate of Science - Human Services
Columbia-Greene Community College
Associate of Applied Science - Business Administration
Hudson Valley Community College