Summary
Overview
Work History
Education
Skills
Certification
Timeline
Reference
Reference
Generic

TABITHA MORRIS

Medical Assistant
LOUISA,VA

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance of over 12 years at individual, team and organizational levels. Known for the ability to quickly and effectively discern needs, solve problems, and strengthen relationships with a high volume of diverse patients. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

14
14
years of professional experience
16
16
years of post-secondary education
2
2
Certificates

Work History

Certified Clinical Medical Assistant

Sentara
Charlottesville, Virginia
08.2010 - Current
  • Prepared and administered medications to alleviate patient symptoms.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic .
  • Oriented and trained new staff on proper procedures and policies.
  • Completed EKGs and other tests based on patient presentation in office.
  • Obtained Phlebotomy specimens

Customer Service

New York Life Insurance Co
Charlottesville, Virginia
05.2013 - 10.2014
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Researched issues with shipments, product damage and incorrect product amounts.
  • Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Tasked with data entry, records oversight and issue resolution for team of 3 customer service personnel.

Customer Service

Suntan City
Charlottesville , Virginia
08.2010 - 08.2014
  • Updated customer service database with new information, address changes and contact details.
  • Developed lasting relationships with customers, which helped to bring in additional business opportunities.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Customer Service

Comfort Inn & Suites
Charlottesville , Virginia
08.2009 - 08.2011
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Researched issues with shipments, product damage and incorrect product amounts.
  • Pitched in to answer phones at main switchboard with 5 lines.
  • Cleaning rooms
  • Serving Breakfast
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Trained team members on new hotel services and products to support promotional efforts.

Education

High School Diploma -

Fluvanna County High School
Palmyra, VA
08.1995 - 05.2009

Medical Coding And Billing

American National University
Charlottesville
01.2016 - 01.2017

Certified Clinical Medical Assistant

Piedmont Community College
Charlottesville
01.2019 - 12.2019

Skills

Professionalism

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Certification

Certified Phlebotomist

Timeline

Certified Clinical Medical Assistant

01-2020

Certified Clinical Medical Assistant

Piedmont Community College
01.2019 - 12.2019

Certified Phlebotomist

03-2018

Medical Coding And Billing

American National University
01.2016 - 01.2017

Customer Service

New York Life Insurance Co
05.2013 - 10.2014

Certified Clinical Medical Assistant

Sentara
08.2010 - Current

Customer Service

Suntan City
08.2010 - 08.2014

Customer Service

Comfort Inn & Suites
08.2009 - 08.2011

High School Diploma -

Fluvanna County High School
08.1995 - 05.2009

Reference

Dr. David Duani

(434)806-8706

Kara Potts, NP

(814)389-2480

Christina Brown

(540)305-0405


Reference

Dr. David Duani

(434)806-8706

Kara Potts, NP

(814)389-2480

Christina Brown

(540)305-0405


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TABITHA MORRISMedical Assistant