Tabitha Pendergrass
Broken,Arrow
Summary
Charge posting professional prepared to bring valuable experience to this role. Expertise in processing and managing patient billing, ensuring accurate charge entries. Known for collaborating effectively with teams and adapting to changing requirements. Proficient in medical billing software and regulatory compliance.
Overview
10
10
years of professional experience
Work History
Charge Poster
Tulsa Bone & Joint Associates
Tulsa, OK
04.2022 - Current
- Worked closely with aging team to send resubmitted claims.
- Developed comprehensive reports summarizing key performance metrics for management review and decision-making purposes.
- Continuously updated professional knowledge by attending training sessions, workshops, and conferences related to industry best practices.
- Maintained up-to-date knowledge on industry regulations, coding guidelines, and payer policies to ensure compliance with all relevant standards.
Front Desk Receptionist
Broken Arrow Family Clinic
Oklahoma
05.2017 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Transcribed phone messages and relayed to appropriate personnel.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Customer Service Associate
At Home
Tulsa, Oklahoma
01.2016 - 05.2017
- Aware of business goals that need to be met.
- Ability to work with others in a friendly manner.
- Handling large amounts of money and giving correct change. Worked with the marketing department for promotional and fundraising assistance.
- Helped organize documents and set up for events.
Concession Stand
Warren Theatre
03.2015 - 01.2016
- Maintained clean and neat workspace.
- Operated register in face pace environment.
- Promptly handled all guest concerns, questions and complaints to boost customer service ratings.
Education
Some College (No Degree) -
Northeastern State University
Tahlequah, OKMedical Billingy & Coding -
Community Care College
Tulsa, Oklahoma05.2021
High School Diploma -
Dove Science Academy
Tulsa, Ok05.2014
Skills
- Multitasking and Prioritization
- Scheduling and Calendar Management
- Customer Service-Oriented
- Multi-Line Phone Systems
- Computer Proficiency
- Courteous and Professional
- Medical coding knowledge
- HIPAA compliance awareness
Accomplishments
Volunteer Service:
Volunteers of America 2016
Timeline
Charge Poster
Tulsa Bone & Joint Associates
04.2022 - Current
Front Desk Receptionist
Broken Arrow Family Clinic
05.2017 - Current
Customer Service Associate
At Home
01.2016 - 05.2017
Concession Stand
Warren Theatre
03.2015 - 01.2016
Some College (No Degree) -
Northeastern State University
Medical Billingy & Coding -
Community Care College
High School Diploma -
Dove Science Academy