Open To Work
Tabitha Watkins
Fayette
Work Preference
Summary
Dedicated Customer Service Specialist skilled in prioritizing and multitasking within fast-paced environments. Handled escalated customer support issues effectively while collaborating with teams to achieve shared goals. Maintained active involvement in family and community despite personal health challenges, demonstrating resilience and commitment.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Inspirational Gift Company
Tuscaloosa
04.2004 - 07.2009
- Resolved customer complaints through effective communication and problem-solving.
- Assisted customers with product inquiries and order placements.
- Processed returns and exchanges following company policies and procedures.
Administrative Assistant
Prince Poole And Cross
Tuscaloosa
07.1998 - 07.2001
- Answered Phone, Assistant In Helping Organize and Prepare Appointments and Meetings. Working for Lawyers Office Required computer work, preparing for meetings, helped schedule office hours and appointment times. Worked Well With The Public And Office Staff.
- Managed office communications and coordinated schedules for team members.
- Prepared and organized documents, reports, and presentations for meetings.
- Assisted in maintaining filing systems to ensure easy access to information.
Education
Hale County High School
Moundville, ALSkills
- Customer relationship management
- Complaint resolution
- Customer retention
- Product knowledge
- Order processing
- Data entry
- Documentation accuracy
- Time management
- Team collaboration
- Effective communication
- Conflict management
Languages
English
Professional
Timeline
Customer Service Representative
Inspirational Gift Company
04.2004 - 07.2009
Administrative Assistant
Prince Poole And Cross
07.1998 - 07.2001
Hale County High School