Results-driven team leader with expertise in customer service and safety. Proven ability to oversee operations, train staff, and maintain high standards of quality and cleanliness, ensuring exceptional client satisfaction.
Overview
7
7
years of professional experience
Work History
Team Leader
Burger King
Thomasville, NC
02.2025 - Current
Oversaw daily operations to ensure efficient workflow and customer satisfaction.
Trained new team members on food safety standards and service protocols.
Managed inventory levels, ensuring stock availability during peak hours.
Assisted in the development of team schedules to optimize staffing efficiency.
Cleaning Crew Member
Cleaning Authority
Kernersville, NC
09.2024 - 01.2025
Maintained cleanliness and organization in residential spaces to enhance client satisfaction.
Operated cleaning equipment, ensuring proper use and maintenance for optimal performance.
Followed detailed cleaning protocols to meet quality standards consistently across various properties.
Assisted team members in training new hires on efficient cleaning techniques and safety practices.
Cleaner
Michael Thomas Furniture
High Point, NC
10.2023 - 05.2024
Maintained cleanliness and hygiene standards across all designated areas.
Operated cleaning equipment, including vacuums and floor scrubbers, effectively.
Followed safety protocols to ensure safe handling of cleaning chemicals.
Conducted routine inspections to identify maintenance needs in facilities.
Personal Shopper
Wal-Mart Supercenter
High Point, NC
10.2022 - 10.2023
Curated personalized shopping experiences based on customer preferences and feedback.
Assisted customers in locating products, enhancing overall satisfaction and loyalty.
Managed inventory levels, ensuring product availability and reducing stock discrepancies.
Implemented efficient shopping strategies, optimizing time spent per customer interaction.
Cashier
Foodlion Grocery Store
Fayetteville, NC
09.2021 - 09.2022
Processed customer transactions efficiently and accurately using point-of-sale systems.
Maintained clean and organized checkout areas to enhance customer experience.
Assisted in inventory management by restocking shelves and monitoring stock levels.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Team Member/Cashier
Burger King
Thomasville, NC
07.2019 - 09.2021
Prepared and served food items while adhering to safety and quality standards.