Tabytha Garrison
Houston,TX
Summary
Service-oriented and committed to building engaged team and superior guest relations. Understands spa/salon operations thoroughly and troubleshoots and resolves technical and personal issues resourcefully. Trains team members to put customers first and empowers staff members to take creative and independent action. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Medical Spa Manager
Cure & Company + Glowhouse Studio
Sugar Land, TX
11.2020 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Spa Coordinator
Houstonian Trellis & Solaya Spa Salons
Houston, TX
01.2020 - 11.2020
- Answered questions about spa, treatments offered and spa's amenities.
- Monitored access of guests and escorted to treatment areas.
- Promoted spa services and fostered new business by organizing promotional events.
- Communicated with various product vendors to select products to stock and sell.
- Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
- Managed front desk by answering phones, scheduling appointments and greeting guests.
- Performed clerical duties by compiling, sorting and filing daily transaction receipts and membership contracts.
Education
Associate of Applied Science - Esthiology
Aveda Institute
The Woodlands, TX10.2021
Associate of General Studies - Psychology
Oklahoma State University - Oklahoma City
Oklahoma City, OK12.2019
Skills
- Employee Recruitment and Hiring
- Employee Supervision
- Verbal and Written Communication
- Team Player
- Multitasking and Prioritization
- Inventory Management
- Detail-Oriented
- Reliable and Responsible
Timeline
Medical Spa Manager
Cure & Company + Glowhouse Studio
11.2020 - Current
Spa Coordinator
Houstonian Trellis & Solaya Spa Salons
01.2020 - 11.2020
Associate of Applied Science - Esthiology
Aveda Institute
Associate of General Studies - Psychology
Oklahoma State University - Oklahoma City
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