Taci Derden
Lubbock,TX
Summary
Motivated and self-directed individual with a strong desire to join the Delta Flight Attendant team and deliver exceptional customer service. A dedicated and dependable professional who takes great satisfaction in offering top-notch customer experiences in the restaurant industry. Proficient in proactively anticipating customer requirements, handling complaints, and swiftly resolving issues. Remains composed and upbeat in demanding, high-traffic scenarios.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress
The Cheesecake Factory
11.2017 - Current
- Greeted new guests, discussed specials, and took drink orders.
- Proficiently prepare, serve, and offer beverages to guests while diligently attending to their unique needs and preferences, ensuring a superior guest experience.
- Demonstrate a commitment to safety in all operational protocols and practices, diligently upholding the restaurant's stringent standards for food handling and preparation.
- Excel in resolving challenges and consistently deliver outstanding customer service, leaving a lasting, positive impression on our valued guests.
- Effectively handle unforeseen adjustments in a high-pressure and time-sensitive setting while remaining calm and poised dealing with difficult guests.
Audit Intern
Defense Contract Audit Agency
08.2019 - 12.2019
- Assisted in office administration and client communication to help manage auditors' workload.
- Prepared working papers, reports and supporting documentation for audit findings.
- Analyzed information of payments to vendors against contracts to find overpayments, writing claims to retrieve over payments from clients.
Education
BBA - Acounting
University of New Mexico
Albuquerque, NM05.2020
Skills
- Customer Service
- Time management
- Active listening
- Excellent communication
- Conflict resolution
- Adaptability
- High Energy and Stamina
- Food and Beverage Preparation
- Decision-making abilities
- Leadership qualities
- Attention to detail
- Reliability and punctuality
Certification
- Adult and Pediatric First Aid/CPR/AED - American Red Cross
Timeline
Audit Intern
Defense Contract Audit Agency
08.2019 - 12.2019
Waitress
The Cheesecake Factory
11.2017 - Current
BBA - Acounting
University of New Mexico
Similar Profiles
Lena CurtisLena Curtis
Operations Support Technician at The Cheesecake FactoryOperations Support Technician at The Cheesecake Factory
Jasmine CeasorJasmine Ceasor
Barista/Desert Finisher at The Cheesecake FactoryBarista/Desert Finisher at The Cheesecake Factory
Amanda BeitelAmanda Beitel
Senior Manager at The Cheesecake FactorySenior Manager at The Cheesecake Factory
Michelle Avila SaenzMichelle Avila Saenz
Line Cook at The Cheesecake FactoryLine Cook at The Cheesecake Factory
Jordan LeBlancJordan LeBlanc
New Home Sales Specialist at D.R. HortonNew Home Sales Specialist at D.R. Horton