Dynamic and detail-oriented professional with a strong foundation in time management and organizational skills, eager to contribute to diverse environments. Actively seeking entry-level opportunities to enhance expertise while driving company success. Committed to delivering exceptional service and support to all office visitors, ensuring a welcoming atmosphere. Known for meticulous appointment scheduling and a positive demeanor, complemented by outstanding interpersonal abilities.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
5.11 Tactical
Beaumont, Texas
09.2025 - Current
Supervised daily operations to ensure team efficiency and adherence to company standards.
Trained new employees on product knowledge and customer service techniques.
Resolved customer inquiries and complaints in a professional manner, enhancing satisfaction.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Coordinated inventory management to maintain stock levels and product availability.
Completed opening and closing duties to facilitate business operations.
Receptionist
Triangle Blueprint
Beaumont, Tx
06.2025 - 08.2025
Welcomed clients and visitors with professionalism, enhancing their first impression of the organization.
Assisted visitors with inquiries, ensuring their needs were met efficiently.
Managed phone calls and directed inquiries to appropriate staff members.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled and confirmed appointments.
Maintained a clean, organized reception area, contributing to a positive and inviting environment.
Provided excellent customer service at all times while interacting with both internal and external customers.
Updated and recorded customer or client information to maintain accounts.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Professional Parts Person
O'Reilly Auto Parts
Mauriceville, TX
09.2023 - 01.2024
Organizing and maintaining inventory records for all parts in stock, ensuring that the stock level does not fall below minimum levels.
Maintaining a computer database of all part numbers and identifying information such as manufacturer details, part functionality, and model numbers.
Communicating with suppliers regarding order status, delivery times, and shipping information.
Coordinating with shipping departments to ensure that orders are picked, packed, and shipped on time.
Processing returns of defective parts, arranging replacements, and crediting customers' accounts.
Determining pricing of new items based on cost and profit margins, taking into account the customer's needs and requirements.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Co Owner
Texas Tuff Pressure Washing
Vidor, TX
04.2022 - 05.2023
Planned business strategies to gain more clientele and recruitment.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Maintained financial records for clients and business.
Kept inventory of supplies equipment.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Operated multi-line telephone system to answer and direct high volume of calls.
Scheduling deliveries and pickups of materials from warehouse storage facilities to customer locations.
Fostered a collaborative environment by assisting team members, enhancing overall productivity and morale within the workplace.
Streamlined inventory management processes, ensuring stock levels met demands and reducing out-of-stock occurrences.
Retail Sales Associate Cashier
Ace Hardware
Vidor, TX
04.2022 - 03.2023
Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
Processed customer purchases and returns via cash and credit card.
Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
Maintained clean, orderly and well-stocked register area.
Counted cash at end of shift and prepared bank deposits.
Worked closely with front-end staff to assist customers.
Helped with purchases and signed customers up for rewards program.
Asked detailed questions to determine appropriate items to fill customer needs.
Learned roles of other departments to provide coverage and keep store operational.
Shampoo Technician
River Rock Salon
Groves, TX
06.2021 - 01.2022
Checked in customers for appointments and notified stylists of clients' arrival.
Maintained cleanliness and sanitation by sweeping hair and wiping down stations after each client.
Performed relaxing head and scalp massages for customers.
Shampooed and conditioned hair of 15 customers per day.
Worked with hairstylists to perform general treatments such as Keratin, blow outs and special styling.
Ensured sanitation of workstations and equipment to uphold health standards and minimize infection risk.
Pursued continuing education and training to stay up to date with new trends and techniques.
Set up workstation and treatment room with products, equipment and supplies to facilitate services.
Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
Coordinated payment processing and appointment scheduling to streamline salon operations.
Education
Cosmetology Management -
Lamar State College
Orange, TX
Cosmetology -
Vidor High School
Vidor, TX
Skills
Inventory Management
Records Management
Business Development
Relationship Building
POS System Operations
Money Handling
Ordering and Stocking
Product Knowledge
Time Management
Cash Handling
Cash Register Operation
Communication
Payment Processing
Cleaning and Sanitizing
Customer Service
Sales Goals Attainment
Client Service
Outgoing Personality
Professionalism
Multi-Tasking
Reliability
Punctuality
Schedule Creation
Appointment Setting
Telephone Management
Appointment Booking
Quick Books
Volunteer Experience
Volunteer Fire Fighter, Evadale Volunteer Fire Department, Evadale, TX