Taelor Grisham
Creve Coeur,IL
Summary
Efficient Accounts Receivable Specialist offering 8 years of experience in accounts receivable functions. Excellent knowledge of collection and claims procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines. Experience with medical terminology and patient interaction.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Specialist
Petersen Health Care
10.2021 - Current
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Managed complex problem-solving for upper management in order to complete projects on-time.
- Provided valuable insights into potential areas of improvement within the accounts receivable department based on thorough analysis of trends data from historical transactions.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Managed and maintained the hospice department
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
Patient Service Representative
Unity Point Health Methodist
01.2016 - 12.2020
- Reduced no-show rates through consistent appointment reminder calls, leading to improved clinic productivity.
- Delivered support to medical staff in completion of patient paperwork.
- Handled customer service inquiries in person, via telephone and through email.
- Trained new staff on filing, phone etiquette and other office duties.
- Followed document protocols to safeguard confidentiality of patient records.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Answered incoming calls, scheduled appointments and filed medical records.
- Handled billing questions and concerns between patients and insurance companies from commercial insurance to Medicare and Medicaid.
Education
No Degree - Nursing
Methodist College of Nursing
Peoria, ILAssociate of Applied Science - Social Work
Illinois Central College
East Peoria, IL06.2015
Skills
- Accounts Receivable
- Data Entry
- Proactive and Self-Motivated
- Financial Reporting
- Precision and Accuracy
- Bill Payment and Recordkeeping
- Experience in EPIC
- Customer service support
- Microsoft Excel
- Time Management
- Leadership
Timeline
Accounts Receivable Specialist
Petersen Health Care
10.2021 - Current
Patient Service Representative
Unity Point Health Methodist
01.2016 - 12.2020
No Degree - Nursing
Methodist College of Nursing
Associate of Applied Science - Social Work
Illinois Central College
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