Taevin Pogosyan
Santa Barbara,CA
Summary
Motivated individual with a passion for providing exceptional customer service and insuring all guests leave happy. Possesses strong organizational and time management skills, and a thorough understanding of food and beverage menus. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously.
Overview
3
3
years of professional experience
Work History
Server
Ca Dario
Goleta, CA
10.2022 - 11.2023
- Memorized menu and daily specials to help guests make informed meal choices
- Prioritized multiple tasks during busy hours, staying calm and composed
- Provided excellent customer service by checking in with guests throughout meal, anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Assisted with training of new staff members
- Used focus and memorization skills to keep track of tables and remember orders
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
Host
Ca Dario
Goleta, CA
04.2021 - 10.2022
- Greeted guests in a friendly and professional manner, providing excellent customer service
- Demonstrated excellent multitasking abilities while organizing reservations, taking to-go orders, and answering phones simultaneously
- Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints
- Supported servers and bussers through high-volume shifts with food running and table clearing and served guests at the bar to help out
- Closed out checks throughout shift and operated cash registers
Education
Associate of Arts -
Santa Barbara City College
Santa Barbara, CASkills
- Tableside Etiquette
- Upselling Techniques
- Order Accuracy
- Time Management
- Team Collaboration
- Multitasking Abilities
Timeline
Server
Ca Dario
10.2022 - 11.2023
Host
Ca Dario
04.2021 - 10.2022
Associate of Arts -
Santa Barbara City College
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