Taeyeon Kim
Los Angeles,CA
Summary
Dynamic and adaptable food retail manager with 11 years of experience leading high-volume operations in fast-paced environments. Skilled in adjusting to changing business needs, optimizing workflows, and implementing strategic solutions to maintain smooth daily operations. Strong focus on customer satisfaction, staff training, and operational efficiency, ensuring exceptional service, and sustained business growth. Proven ability to drive sales, manage inventory, and enhance team performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Branch Manager
Alchemist Coffee Project
Los Angeles, California
02.2022 - Current
- Oversaw daily store operations of a high-traffic coffee shop.
- Developed and executed marketing strategies, including social media campaigns.
- Supervised and trained a team of 15 or more baristas and staff, improving efficiency and customer service.
- Managed inventory and supply ordering.
- Built strong customer relationships through personalized service.
Store Manager
Star Night
Los Angeles, California
10.2019 - 12.2024
- Managed daily FOH and BOH operations, ensuring seamless service and food quality.
- Thrived in high-pressure environments, resolving customer issues quickly to maintain satisfaction.
- Trained staff to work efficiently during peak hours, improving the speed of service.
- Created optimized shift schedules to ensure adequate staffing.
Branch Manager
Somi Somi
Santa Monica, California
12.2018 - 09.2020
- Successfully led the opening of a new branch, setting up store operations, staff training, and workflow systems.
- Developed standard operating procedures for food preparation, customer service, and cleanliness.
- Managed daily store operations in a fast-paced, high-volume environment, ensuring smooth service during peak hours.
Education
High School Diploma -
Santa Monica College
Santa Monica, CASkills
- Operations Management
- Staff Training and Leadership
- Customer Service Excellence
- Inventory and stock control
- Sales and Marketing Strategies
- Food Safety and Compliance
- Team Building and Motivation
- Problem-Solving and Adaptability
Certification
- Food Handler Manager Certification
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Timeline
Branch Manager
Alchemist Coffee Project
02.2022 - Current
Store Manager
Star Night
10.2019 - 12.2024
Branch Manager
Somi Somi
12.2018 - 09.2020
High School Diploma -
Santa Monica College
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