Dynamic professional with a proven track record at Benchmark Electronics Inc, excelling in client relationship building and safety compliance. Adept at workload management, I consistently optimized workflow efficiency and enhanced productivity. Committed to delivering exceptional service, I fostered strong client connections and ensured adherence to deadlines in all projects.
Overview
32
32
years of professional experience
Work History
Independent Contractor. Driver
Joshua Wheelchair Co
02.2020 - Current
Assisted clients in identifying needs and developing tailored solutions.
Coordinated schedules and logistics to ensure timely project delivery.
Supported research efforts by gathering relevant data.
Provided comfort and support.
Engaged in continuous learning to improve service delivery standards.
Collaborated with team members to enhance workflow efficiency.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Optimized customer experience by delivering superior services.
General Laborer
Benchmark Electronics Inc
02.2018 - 02.2020
Assisted in loading and unloading materials, ensuring proper handling.
Maintained clean and organized work areas to promote safety compliance.
Collaborated with team members to optimize workflow and enhance productivity.
Trained new employees on standard operating procedures and safety protocols.
Monitored inventory levels, reporting discrepancies to management for timely resolution.
Conducted routine inspections of tools and equipment, ensuring proper functionality and safety standards were met.
Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Phone Operator
Alorica
10.2016 - 06.2017
Managed high-volume inbound and outbound calls, ensuring timely responses to customer inquiries.
Utilized multi-line phone systems to streamline communication processes and enhance operational efficiency.
Provided detailed information about products and services, improving customer satisfaction.
Implemented quality assurance measures to monitor call performance and adherence to service using HIPPA specifications.
Contract Hauler, Driver
Huntsville Times Newspaper
05.1993 - 11.2003
Ensured compliance with safety regulations and company policies during all hauling operations.
Conducted routine vehicle inspections to maintain operational readiness and prevent breakdowns.
Collaborated with team members to streamline loading and unloading processes, enhancing workflow efficiency.
Developed strong relationships with clients by providing reliable service that consistently met their needs.
Represented company using professional demeanor in interactions.
Completed 09 hauling route assignments per week.
Contributed to a positive work environment by maintaining open communication with colleagues and supervisors. worked with no off days for 10 years in a row.