Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

TAGISIA TOGISALA

National City,CA

Summary

Responsible, innovative, and committed leader with a proactive approach. Proficient in Kronos, scheduling, Microsoft Suites, and current workplace technologies such as cellular devices, Civic Smart devices, E-1, and Silk-Road. Collaborate effectively with individuals at all levels, adapt seamlessly to new roles while maintaining a humble demeanor during promotions. Skilled in handling extensive workloads, managing time efficiently, and communicating effectively with others. Known for promptly resolving issues and positively influencing others. Experienced supervisor who leads team members to achieve on-time job completion. Assign tasks, provide training and feedback, mediate interpersonal conflicts, and implement company procedures. Possess excellent communication and listening skills. Provide leadership and vision that motivates teams to meet goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

ATO Supervisor/Lead

SDCRAA
03.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.

Airport Traffic Officer/Acting Lead

TAGISIA TOGISALA
01.2018 - 03.2021
  • As an Airport Traffic Officer (ATO) I have been trained to efficiently move vehicle and pedestrian traffic in a safely manner
  • I have completed goals on time and communicate well with fellow ATOs, Supervisors/Leads and management to ensure best business practices
  • I am part of two of 3 committees created by management, union and lost and found team
  • I've been certified in Mental Health First Aid, Traffic Control and successfully completed the Self-Leadership course
  • I am also an Acting lead, where I use my leadership skills to ensure the teams success when called upon
  • Kept accurate records related to daily activities, incidents encountered, and actions taken during patrols in accordance with established documentation guidelines.
  • Improved traffic flow by analyzing and adjusting signal timings at busy intersections.
  • Provided support during emergency situations by directing traffic around accident scenes or natural disasters, ensuring smooth flow of vehicles and pedestrians.
  • Increased overall efficiency of departmental operations by contributing to the development of standard operating procedures for Traffic Officers.

Supervisor

SeaWorld
01.2015 - 01.2016
  • As a supervisor I interviewed and built a leadership team and line level team to efficiently run the amusement park in my department
  • Working with other department leadership teams, we were able to set and meet goals that would ultimately lead to the success of the park that season
  • We put up numbers that exceeded profit goals
  • Worked closely with HR and took extensive training on harassment in the workplace and confidentiality to accurately report and investigate claims
  • I learned budget information in a corporate setting and how to accurately stay within that budget to make certain that my department had adequate staffing and equipment that would increase morale, public safety and achieve all goals in a timely fashion

Assistant Supervisor

SeaWorld
01.2013 - 01.2015
  • As an assistant supervisor I lead a team of 25-30 team members each shift ensuring that all areas were staffed and scheduled properly
  • Aside my coworker, supervisor, manager, director and vice president I collaborated with my colleague to restructure the parking lot and roadways to manage traffic control and ensure that we are effectively giving employees and customers the best and safest experience possible
  • I created a system for traffic control on busy days for traffic to exit the lot to main roadways in the most efficient and safest way

Education

Bachelor of Science - Business Management

Grand Canyon University
Phoenix, AZ
10.2025

Psychology And Sociology

Southwestern College
Chula Vista
12.2011

High School Diploma -

Serra High School
01.2008

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Staff Development
  • Operations Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Multitasking Abilities
  • Time Management
  • Attention to Detail
  • Decision-Making

Affiliations

  • National Society of Collegiate Scholars

Certification

  • CPR/AED Certification

Timeline

ATO Supervisor/Lead

SDCRAA
03.2021 - Current

Airport Traffic Officer/Acting Lead

TAGISIA TOGISALA
01.2018 - 03.2021

Supervisor

SeaWorld
01.2015 - 01.2016

Assistant Supervisor

SeaWorld
01.2013 - 01.2015

High School Diploma -

Serra High School

Bachelor of Science - Business Management

Grand Canyon University

Psychology And Sociology

Southwestern College

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TAGISIA TOGISALA