Summary
Overview
Work History
Education
Skills
Certification
Mortgage Loan Officer License
Timeline
Generic

Tah-Nee Thompson

San Antonio,TX

Summary

Well-qualified administrative team member bringing demonstrated knowledge and abilities in contract and pipeline management, loan processing and closing, construction expectations, as well as training, and new process implementation. Successful at fostering third-party vendor relations in support of company reputation ensuring optimal capture of closings. Familiar with real estate standards and regulations. Proficient in SalesForce CRM, Sales Simplicity CRM, Hyphen BuildPro RCM, JD Edwards ERP, and Microsoft applications.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mortgage Loan Officer Assistant

View Mortgage
03.2022 - 10.2022
  • Managed pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
  • Facilitated smooth loan closings by coordinating with title companies, attorneys, and borrowers.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.

Operations Coordinator

View Homes
05.2021 - 03.2022
  • Contributed to the development of departmental policies and procedures ensuring consistency across the organization.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
  • Analyzed department metrics and performance and reported findings to management.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.

Closing Coordinator

View Homes
05.2015 - 05.2021
  • Individually tracked status pipeline of 200+ active contracts at any given time and closed an average of 380 homes per year.
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Implemented time-saving processes by utilizing technology and software to automate repetitive tasks, allowing more focus on delivering personalized experiences in service of the client.
  • Increased closing efficiency by meticulously reviewing and verifying all documentation related to property transactions.
  • Collaborated with lenders, agents, and related industry professionals to resolve transactional and title issues ultimately to ensure on-time closings.
  • Enhanced company reputation through consistent attention to detail and exemplary customer service, resulting in positive word-of-mouth referrals.
  • Supported company growth initiatives by assisting in training new team members on best practices for successful closings.

Education

Music

University of Tulsa
Tulsa, OK

Skills

  • Schedule Management
  • File Management
  • Sales Support
  • Lender relations
  • Contract Review
  • Loan Processing and closing support

Certification

Certified Interviewer, View Homes - PeoplePix Pro

Mortgage Loan Officer License

NMLS 2320783

Not currently active

Timeline

Mortgage Loan Officer Assistant

View Mortgage
03.2022 - 10.2022

Operations Coordinator

View Homes
05.2021 - 03.2022

Closing Coordinator

View Homes
05.2015 - 05.2021

Music

University of Tulsa

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Tah-Nee Thompson